Maintenance Controller

5 days ago


Toa Payoh, Singapore Viasat Full time $60,000 - $120,000 per year

About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

The Maintenance Controller is a key member of Viasat's Global Operations Support team, which helps deliver and maintain Viasat's best-in-class In-Flight Connectivity (IFC) and In-Flight Entertainment (IFE) services to our commercial airlines, Business aviation and other mobility customers. The Maintenance Controller plays a critical part in the service launch of new customers, supporting system activations and reliability of Viasat mobility terminals. The Maintenance Controller ensures that all work is carried out in accordance with Viasat procedures and manuals, following FAA and local regulations. Additional key responsibilities include providing support to Viasat Field Engineering and Airline Engineering representatives during the installation, activation, and maintenance of Viasat IFEC equipment, including software loads and updates. Verbal and written interaction with engineers is frequent and must be delivered professionally. The Maintenance Controller interfaces with internal and external stakeholders and must be able to communicate effectively with diverse audiences including engineering teams, program management, customers, and third-party partners & suppliers.

The day-to-day

  • Supports and provides technical guidance for aircraft maintenance technicians related to Viasat mobility terminals.
  • Responsible for continuous monitoring and providing guidance of IFE/IFC systems in line operations by close communication with Line Maintenance personnel, Maintenance Vendors, Airline Operations, Aircraft Engineering and other stakeholders to ensure all systems are operational.
  • Manages system out of service activities which includes planning for spares, tooling, equipment, skill and adequate manpower to ensure systems are restored expeditiously.
  • Ensure complete and accurate documentation and records of all maintenance work performed on customer aircraft.
  • Communicate with Airline Operations Managers, Quality Assurance, Materials management, and contract maintenance as required to support the repair and maintenance process.
  • Analyze system malfunctions and determine a course of action based on those findings.
  • Track, maintain and ensure all open anomalies across the installed fleet are actively being worked in our Salesforce ticketing system.
  • Participate with technical teams to diagnose, troubleshoot, and provide guidance for any discrepancies related to the aircraft in accordance with approved technical data.
  • Support in the development of a maintenance and preventative maintenance program.
  • Coordinate new software roll out, testing and implementation to minimize impact to reliability.
  • Review's aircraft historical data and issues action plans as required based on repeat and chronic reliability programs.
  • Supports the daily operational call reporting on the status and plan for the Viasat installed fleet
  • Maintains safe, secure, and healthy work environment by following standards and procedures.
  • Perform other tasks as assigned by the Manager, Customer Support Center.

What you'll need

  • The ability to work with and understand FAA and local regulations, maintenance manuals and programs, and reliability programs.
  • Ability to assist customers with complex troubleshooting without instruction, using sound judgment to obtain results.
  • Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations over 3 shifts, weekends and holidays.
  • Ability to work onsite 100%
  • Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audiences.
  • Ability to travel domestically and internationally up to 10% of the time.
  • Must be able to obtain AOA airport badges.
  • High School Diploma and relevant Aviation Industry or technical support experience.

What will help you on the job

  • Prior experience with Linux/Unix.
  • FAA Airframe (primary preference) & Powerplant (secondary preference) Certificate or equivalent Aircraft Engineering Degree/Associates
  • 3+ years working with Ku or Ka band RF equipment, antennas, standard test equipment, and communications theory.
  • 3+ years' experience in Network Operations and Product Support.
  • Bachelor's degree in related field.

EEO Statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.



  • Toa Payoh, Singapore Viasat, Inc. Full time

    About us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create...


  • Toa Payoh, Singapore Best World International Limited Full time

    Job Responsibilities - Read specifications and inspection & test plans to understand the requirements of products. - Perform scheduled sampling quality inspections of incoming materials / products from external provider and outgoing products for shipping. - Conduct scheduled in-process inspection in the production line to ensure that quality, hygiene and...


  • Toa Payoh, Singapore WSH Experts Pte Ltd Full time

    1. Maintaining general cleanliness of school compound, meeting rooms, offices, staff rooms and classrooms which includes, floor sweeping, mopping, clearing of rubbish, wiping and arranging of tables and chairs. 2. Operating and maintaining general cleanliness and serviceability of school equipment i.e. air purifiers, standing fans, Fire...


  • Toa Payoh, Singapore Emprego SG Full time

    **Job Description**: - Carry out preventive and corrective maintenance, troubleshoot and repair of state-of-the-art printing press machinery up to components level, and any other operational duties as assigned - Carry out basic machining work Job Requirements - At least a Higher NITEC. Diploma in Engineering (Mechanical) preferred. - Good knowledge of...


  • Toa Payoh, Singapore Day One Pte Ltd Full time

    Responsibilities: - Install, repair, and maintain refrigeration systems, including refrigerators, and some others prism product - Diagnose and troubleshoot system issues, including mechanical, electrical, and refrigerant related problems - Repair or replace faulty components, such as compressors, condensers, evaporators, motors, and fans - Perform regular...


  • Toa Payoh, Singapore HERB&FASHION PTE LTD Full time

    1、Responsible for the daily maintenance and repair of pharmaceutical production equipment, including cleaning, lubrication overhaul, and other operations, to ensure that equipment The normal operation of the equipment. 2、According to the production plan, arrange the use of equipment time and maintenance plan, reasonable arrangement of equipment...

  • Project Coordinator

    2 days ago


    Toa Payoh, Singapore Viasat, Inc. Full time

    About us: One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create...

  • Project Coordinator

    2 days ago


    Toa Payoh, Singapore Viasat Full time

    **About us** One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and...

  • Prime Mover Driver

    5 days ago


    Toa Payoh, Singapore Day One Pte Ltd Full time

    Handle daily delivery and collection timely, accurately, with care and safety. - Follow Singapore traffic regulations and PSA/Jurong Port requirements. - Observe and conform to Company’s safety regulations. - Able/willing to start the time based on job needs. - Vehicle maintenance and housekeeping. - Report any vehicle or cargo damage due to accident. -...

  • Cook

    1 week ago


    Toa Payoh, Singapore Business Edge Personnel Services Full time

    Salraty: $2500 - $3000 (Bonus + Allowance + Provide 1 Meal/day) Time: 6 days per week (rotate shift) Mon - Sat: 9am to 11pm Sun/PHs: 12pm to 11pm **Location**: Nearest MRT: Tanjong Pagar (250m walking distances) **Responsibilities**: - Cooking all food menu, preparing all ingredients with stable quality. - Attending all team meeting and participating in...