Guest Relations Supervisor

1 day ago


Singapore Shangri-La Group Full time $30,000 - $60,000 per year

Shangri-La Rasa Sentosa, Singapore

At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.

We are looking for a Guest Relations Supervisor to join our team

As a Guest Relations Supervisor, we rely on you to:

  • Take responsibility of the guest relations to ensure smooth and efficient operation at all times
  • Supervise and lead all service associates in their daily activities 
  • Enhance guest relations and loyalty scores
  • Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

  • Takes pride in being a hotelier
  • Enjoys crafting creative and best-fit solutions
  • Is a self-starter and a team player
  • Preferably has relevant experience in the hospitality industry
  • Preferably comes from a hotel management-related education background
  • Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now




  • Singapore Shangri-La Singapore Full time

    Shangri-LaRasa Sentosa, Singapore At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...


  • Singapore Dynamic Human Capital Pte Ltd Full time

    Guest Relations Supervisor/Manager/Officer Join an iconic and reowned dining group!Location: MBS or Sentosa Working Days: 5.5 days There is an opportunity to travel or live in Korea. Job Welcome and greet customers while maintaining a polished and professional appearance. Build strong rapport with guests and understand their needs and expectations. Handle...


  • Singapore Dynamic Human Capital Pte Ltd Full time $30,000 - $60,000 per year

    Guest Relations Supervisor/Manager/OfficerJoin an iconic and reowned dining groupLocation: MBS or SentosaWorking Days: 5.5 daysThere is an opportunity to travel or live in Korea.JobWelcome and greet customers while maintaining a polished and professional appearance.Build strong rapport with guests and understand their needs and expectations.Handle enquiries,...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Shangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Executive(Supervisor) to join our teamAs a Guest Relations Executive (Supervisor) , we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all timesSupervise and lead all service associates in their daily activitiesEnhance guest relations...


  • Singapore Marriott International, Inc Full time

    **Job Number** 24110349 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests...

  • Guest Relations

    1 day ago


    Singapore Marriott Hotels Resorts Full time $30,000 - $60,000 per year

    Description POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...


  • Singapore IHG Full time $40,000 - $80,000 per year

    DescriptionAbout usAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...


  • Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    **Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He / She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities...

  • Guest Relations

    2 weeks ago


    Singapore The Ritz-Carlton Hotel Company, L.L.C. Full time

    Guest Relations - Guest Recognition Coordinator Join to apply for the Guest Relations - Guest Recognition Coordinator role at The Ritz-Carlton Hotel Company, L.L.C. Position Summary. Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts...


  • Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

    Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance. **How your day looks like?** - Have...