Store Supervisor

2 days ago

Central Region, Singapore Map Active Singapore Pte. Ltd. Full time $40,000 - $60,000 per year

Are you passionate about fitness and outdoor adventures? Do you thrive in a dynamic retail environment? HOKA, a leading brand in performance footwear, is seeking a Sore Manager to join our team If you're enthusiastic, customer-oriented, and eager to be part of a growing brand, we want to hear from you.

As a Supervisor at Hoka, you will be the face of our brand, providing exceptional customer service and creating memorable shopping experiences for our customers. Your responsibilities will include:

  • To manage store sales performance, coordinate in-store promotional activity, managing store operation, recruitment and team building.
  • Establish weekly sales objectives for the store and personnel.
  • Work with Sales & Operation Manager to achieve sales goals through key metric (cost reduction percentage (CR%), average dollar sales (ADS), items-per-transaction (IPT)) and ensuring the highest level of customer service is provided in the store.
  • To manage staff monthly duty roster and time sheet. Planning and execution in shift schedules.
  • To manage and control staff cost and shrinkage goals within the store.
  • Drive and lead all personnel to practice professional salesmanship within the guidelines of Converse to achieve optimum sales and to provide the highest level of customer satisfaction.
  • To assign team Return on Sales (ROS) functions for each section within the store to maximize sales performance.
  • Ensure store present merchandise in a manner that will maximize sales that are reflective of Hoka Visual Merchandising direction.

Requirements:

  • Candidate must possess at least Primary / Secondary School / "O" Level, Higher Secondary / "A" Level / Pre-U, Diploma / Advanced / Higher / Graduate Diploma in any field.
  • Enjoy doing sports would be advantage
  • Required language: English to be able to communicate with customers
  • At least 2 Year(s) of working experience in the related field is required for this position or a Supervisor position
  • Preferably Non-Executive specialized in Sales - Retail/General or equivalent.
  • Strong computer skills including knowledge of Microsoft Excel and Words.
  • Self-motivated and able to work independently with strong follow-through capabilities.
  • Resourceful, meticulous and able to work effectively under pressure.
  • Bubbly character and can communicate well with team members and customers

Benefits:

  • Commission and incentives
  • Medical coverage
  • Employee discount
  • Career growth
  • 5 working days & 2 days off per week

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