Assistant Manager

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore's leading university hospital, with a proud heritage dating back to 1905 with the establishment of what's now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The (Senior) Assistant Manager / Executive is responsible for the management of assigned program under NUHCS as well as submission of audit data on a timely manner.

Duties and Responsibilities

1) Program Coordinator Role

· Responsible for day-to-day operation of Transitional Shared Care Programme (TSCP) for cardiology patients, including the following:

a. Screen patients in cardiology clinics for suitability for TSCP based on entry criteria for each condition group.

b. Approach clinician in-charge of the patient to review patient's suitability.

c. Recruit patient into TSCP.

d. Liaise with care coordinators in primary care settings (NUP, Primary Care Networks and GPs) for booking of follow-up appointments.

e. Communicate treatment targets of the patient with primary care partners.

f. Coordinate follow-up appointments at cardiology clinics.

g. Provide necessary follow-up with patients who defaulted the appointments.

h. Provide support and health counselling to patients.

· Track performance of TSCP

a. Create database to track all patients, who are enrolled in the programme.

b. Record patients' attendances at both primary care settings and cardiology clinics.

c. Track and document each recruited patient's progress and ensure compliance of the clinical protocol.

d. Record achievement of treatment targets for all patients.

2) Clinical Audit Coordinator Role

· Collect acute myocardial infarction mortality data and ensure timely submission to MOH.

· Prepare reports and timely submission to the Head of Department and Medical Affairs-Clinical Governance Office.

· Collect the diagnostics variables, procedure medication, intra & post procedure events, comorbidity and lab results as well as treatment plan (optimized medical, revascularization procedure).

· Prepare and submit audited data to the respective authority accurately and timely.

· Perform additional Operations and Administrative tasks as assigned by the supervisor.

Key Requirements

· Bachelor's degree from a recognized institution.

· Enrolled Nurse / Registered Nurse / Allied Health Professional / Staff with relevant clinical knowledge will be advantageous.

· 3-5 years' working experience in healthcare settings.

· Good verbal and written communication skills.

· Strong interpersonal skills with the ability to engage and work with all levels of staff.

· Have a positive and proactive mindset.

· A good team player who can work independently.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.