Assistant Director

2 days ago

Marina South, Singapore Marina Bay Sands Pte Ltd Full time $60,000 - $120,000 per year

Assistant Director / Director, Business Development - Casino, International Marketing (SG/MY Region)

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

As a Assistant Director / Director, Business Development - Casino, International Marketing (SG/MY Region), your key responsibilities would include but not limited to:

Job Responsibilities

  • Customer Engagement and Relationship Management
  • Promote the Marina Bay Sands Integrated Resort, and drive increase awareness of its affiliated properties
  • Promote gaming products and services to the target market segments, especially towards the Premium players
  • Develop strong professional interpersonal relationships with new and existing Premium players to drive incremental visitation to Marina Bay Sands
  • Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines and company policies
  • Develop profiles on each player to ensure all customer touchpoints have the knowledge of individual preferences
  • Manage complimentaries in alignment with customer reinvestment strategies to ensure desired customer profitability and margin
  • Provide accurate information especially the financial status for credit line recommendation of Premium player
  • Carry an important role to follow up with credit patron and liaise with Premium Account Management for any payment in due

Customer Engagement and Relationship Management

  • Enable and support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.

Job Requirements

Education & Certification

  • Diploma/Degree in hospitality or related field preferred

Experience

  • Possess a minimum of 4 years solid experience in managerial positions in the field of Casino Marketing or player development.

Other Prerequisites

  • In depth knowledge of Anti-Money Laundering Policy, Company Compliance Policy and Credit Policy
  • In depth knowledge of the gaming products and services offered at Paiza, especially the Premium Program offered by MBS.
  • Knowledge of ACSC, Opera as well as Table Touch system is preferred.
  • Proficient in the use of basic Microsoft software including Word, Excel, Outlook, etc.
  • Highly motivated, self-manageable, and sales-driven in a collaborative work culture
  • Customer-centric and service-oriented, focused on hospitality and the customer experience
  • Adept at balancing the need for multi-tasking and prioritization of tasks
  • Embrace challenges and overcomes obstacles with positive attitudes
  • Possess an ability to handle conflicts and solve problems in a culturally diverse environment
  • Champion a culture of collaboration, learning, and adaptability amongst team members
  • Seek continuous learning and improvement in personal and professional capacities

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

  • Senior Assistant Director/ Assistant Director

    2 weeks ago

    Marina South, Singapore Gardens by the Bay Full time $120,000 - $180,000 per year

    About Us An integral part of Singapore's "City in a Garden" vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown - Marina Bay. Comprising three waterfront gardens - Bay South, Bay East and Bay Central - Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the...

  • Assistant Manager

    2 weeks ago

    Marina South, Singapore Gardens by the Bay Full time $60,000 - $120,000 per year

    About Us An integral part of Singapore's "City in a Garden" vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown - Marina Bay. Comprising three waterfront gardens - Bay South, Bay East and Bay Central - Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the...

  • Coordinator, Property Marketing

    4 days ago

    Marina South, Singapore Marina Bay Sands Pte Ltd Full time $30,000 - $60,000 per year

    WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job ResponsibilitiesProvide administrative and project support to the Property Marketing team, including management of on-property touchpoints under the Property Marketing team's...

  • Director of Butler Services

    3 days ago

    Marina Bay, Singapore Marina Bay Sands Full time

    **Job no**: 500427 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Concierge / Front Office, Hotel - Management **Summary of Job Responsibilities** The Director of Butler Services oversees the daily operations, leads with passion and manages the operational planning and service quality of the Butler team. A creative and...

  • Senior Technician

    7 days ago

    Marina South, Singapore The Esplanade Co Ltd Full time $60,000 - $120,000 per year

    Senior Technician (Visual Media)Join our Technical Production team as a Senior Technician (Visual Media) to support all technical aspects of our productions and events at the arts centre. You will also support staging, sound, and lighting elements, collaborating closely with directors, designers, and production teams.The Senior Technician (Visual Media) will...

  • Curator, Exhibitions

    5 days ago

    Marina Bay, Singapore Marina Bay Sands Full time

    LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. Job Responsibilities- To research and conceive relevant, appropriate and engaging exhibitions in art, science and the intersections, that reflect the ambitions and vision of ArtScience Museum, Singapore- Research and write engaging and meaningful critical texts for...

  • Manager, Casino Compliance

    5 days ago

    Marina Bay, Singapore Marina Bay Sands Full time

    **Job no**: 498552 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Legal / Compliance, Casino Management **JOB SCOPE** **Summary of Job Responsibilities** The Senior Manager of Casino and Marketing Compliance (“Compliance Senior Manager”) is the key liaison between Casino Operations, internal stakeholders and the relevant...

  • Apparel Designer

    3 days ago

    Marina Bay, Singapore Marina Bay Sands Full time

    **Job no**: 502016 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: Marketing & Communications, Design **Position** As one of the most exciting integrated resorts in the world Marina Bay Sands’ Brand is seen and felt through its on property experiences. In this newly created role, we are looking expand the creativity, engagement...

  • Facilities Senior Manager

    3 days ago

    Marina Bay, Singapore Marina Bay Sands Full time

    **Job no**: 502100 **Work type**: Full Time **Location**: Marina Bay Sands **Categories**: General Services, Sustainability **Summary of Job Responsibilities** - Responsible in up keeping, monitoring and maintaining of all Landscape, Horticulture and Pest Control related maintenance to ensure that the property is always kept in the highest standards &...