E-commerce Customer Service Executive

2 weeks ago


Jurong Town, Singapore Whole Ingredients Full time $4,000 - $6,000 per year

**Main Responsibilities**:
- Assist clients on order-on-line
- Deal with orders in the back office and liaise with logistics
- Follow-up on all customer requests and orders to ensure the brand provides the highest level of customer service in the industry
- Develop collaborative, positive working relationships with retail staff
- Assist customers with after-sales issues or feedback on products
- Be a primary contact for customer inquiries about our products and brand.
**Job requirements**:
- Minimum of 2 years experience in **customer service **in the Food/Meat Industry.
- Strong Ecommerce background
- Must be a sales-oriented person.
- Quick learner with the ability to absorb extensive information on our brand's history, product offerings and communications/advertising program
- Outstanding written and verbal communication skills, great phone etiquette and elevated speech
- Proactive personality and self-motivator
- Demonstrates initiative with the ability to multi-task and detail oriented in a fast paced environment
- Proven to be organized, methodical, rigorous
- Team player able to develop great relations with co-workers
- Bilingual (Preferably Chinese and English)
- Preferably resides in the west area/ Jurong area



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