E-Commerce Operations Internship

20 hours ago

Changi, Singapore COLLECTIVE BRANDS SINGAPORE PTE LTD Full time $2,500 - $4,000 per year

We are a retail brand specializing in travel essentials, winter wear and luggage. As an E-Commerce Intern, you will work closely with our E-Commerce & Digital Marketing team to manage product listings, streamline daily operations, and support campaign execution across platforms such a Shopee, Lazada, Tiktok, Amazon, and our official online store. This is a great opportunity for anyone who wants to learn how a modern retail brand grows in the digital space.

Job Description:

  • Manage and update product listings (descriptions, pricing, images, attributes) across online marketplaces.
  • Support day-to-day e-commerce operations including order processing, cancellations, returns, and stock updates.
  • Assist in planning and executing online campaigns (e.g., 11.11, 12.12, payday sales).
  • Respond to customer inquiries and ensure excellent online customer service.
  • Conduct competitor research and trend monitoring for travel and winterwear categories.
  • Prepare weekly sales, marketplace performance, and marketing analytics reports.
  • Coordinate with retail, logistics, and marketing teams on inventory and promotional activities.
  • Create basic marketing visuals using Canva or similar tools.
  • Assist in Tiktok livestream.

Requirements:

  • Currently pursuing a Diploma or Degree in Business, Marketing, E-Commerce, Digital Media, or related fields.
  • Strong interest in online retail, digital marketing, or consumer behavior.
  • Familiar with e-commerce platforms (Shopee/Lazada/Shopify) — training provided.
  • Proficient in Microsoft Excel/Google Sheets.
  • Basic design familiarity (Canva, Photoshop) is a plus.
  • Strong communication skills and attention to detail.
  • Positive attitude, proactive mindset, and willingness to learn.

What You'll Gain:

  • First-hand experience working with a retail brand.
  • Exposure to the full e-commerce pipeline: listings, operations, analytics, and marketing.
  • Opportunity to contribute to major campaign strategies and creative execution.
  • Mentorship from experienced retail and digital commerce professionals.
  • A strong portfolio of real-world e-commerce projects.

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