Indoor Retail Sales Lighting Advisor
13 hours ago
Key Responsibilities
Customer Service & Sales:
- Greet customers and offer professional, friendly assistance.
- Identify customer needs and recommend suitable lighting products and solutions.
- Explain product features, benefits, and pricing to customers.
- Close sales and achieve individual sales targets and KPIs.
- Handle customer inquiries, concerns, and complaints in a courteous manner.
Product Knowledge:
- Develop an in-depth understanding of the company's lighting products and new arrivals.
- Stay updated with the latest trends in lighting design, technology, and energy efficiency.
- Attend product training sessions and showroom meetings.
Showroom Maintenance:
- Ensure the showroom is clean, organized, and visually appealing.
- Assist in maintaining product displays and promotional setups.
- Monitor stock levels and report inventory shortages.
Order Processing & Administration:
- Process sales transactions accurately using the POS system.
- Coordinate with the warehouse team to arrange delivery schedules for customers.
- Assist in managing returns, exchanges, and warranties according to company policy.
Team Collaboration:
- Collaborate with team members to achieve overall showroom targets.
- Participate in promotional events, seasonal sales, and marketing campaigns.
- Provide feedback on customer preferences and product improvements.
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