Indoor Retail Sales Lighting Advisor

20 hours ago

Novena, Singapore Chan Huat Lighting (S) Pte Ltd Full time $30,000 - $60,000 per year

Key Responsibilities

Customer Service & Sales:

  • Greet customers and offer professional, friendly assistance.
  • Identify customer needs and recommend suitable lighting products and solutions.
  • Explain product features, benefits, and pricing to customers.
  • Close sales and achieve individual sales targets and KPIs.
  • Handle customer inquiries, concerns, and complaints in a courteous manner.

Product Knowledge:

  • Develop an in-depth understanding of the company's lighting products and new arrivals.
  • Stay updated with the latest trends in lighting design, technology, and energy efficiency.
  • Attend product training sessions and showroom meetings.

Showroom Maintenance:

  • Ensure the showroom is clean, organized, and visually appealing.
  • Assist in maintaining product displays and promotional setups.
  • Monitor stock levels and report inventory shortages.

Order Processing & Administration:

  • Process sales transactions accurately using the POS system.
  • Coordinate with the warehouse team to arrange delivery schedules for customers.
  • Assist in managing returns, exchanges, and warranties according to company policy.

Team Collaboration:

  • Collaborate with team members to achieve overall showroom targets.
  • Participate in promotional events, seasonal sales, and marketing campaigns.
  • Provide feedback on customer preferences and product improvements.

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