Executive/Senior Executive, Airline Relations

2 weeks ago

Changi, Singapore SATS Ltd. Full time $60,000 - $120,000 per year

Company description:

About Us

Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

Key Responsibilities

In this role, you will be required to:

  • Main point of contact for clients assigned
  • Responsible to act on behalf of the client to ensure smooth delivery of services, via audits, random sampling exercises etc.
  • Ensure that the operational departments carry out all new requirements or changes as and when required by the airlines
  • Monitor airline inventory to ensure availability as well as to manage cabin crew voyage reports
  • Coordinate airline scheduled and non-scheduled meal presentations
  • Provide additional checks and balances on behalf of the airline for all products and services provided for the airline out of Singapore
  • Relationship building with airline clients and enhance customer relations both at the local level in Singapore and at the HQ level
  • Anticipate key account changes and improvements and communicating with internal operational teams on foreseeable changes
  • Resolve key client issues and complaints
  • Any other duties as assigned

Key Requirements

You are best equipped for this role if you are:

  • Degree holder with at least 3 years of account management or operational experience background is preferred
  • Possesses excellent communication abilities and a results-driven mindset to drive success
  • With strong problem-solving skills to effectively manage ground staff
  • Able to multitask and deliver results in a fast-paced environment

  • Sales Executive, Airline

    1 day ago

    Changi, Singapore Trans Swift Line Pte Ltd Full time

    **Role Overview**: As a Sales Executive, you will play a vital role in driving passenger sales by fostering relationships with travel agents, corporate clients, and other key stakeholders. Your focus will be on maximizing revenue and increasing brand visibility for the airline in the local market. **Key Responsibilities**: - Develop and execute sales...

  • Country Manager, Singapore

    2 weeks ago

    Changi, Singapore Malaysia Airline Full time

    **Position Title**: Country Manager Singapore & Philippines **Reports To**: Regional Manager, ASEAN **Key Accountability**: - To promote MH as a preferred airline for 5th / 6th freedom travel beyond Indonesia region and increase market share for core routes and premium first and business class traffic. - Responsible for all commercial activities within...

  • Country Manager, Indochina

    6 days ago

    Changi, Singapore Malaysia Airline Full time

    **Job Title**: - Country Manager, IndoChina **Reports To**: - Regional Manager, Sales (ASEAN) **Role Purpose**: - To support sales team in initiatives, promotions and marketing activities to achieve revenue targets. **Key Accountability**: - Responsible for all commercial activities within Indochina region. - Working together with management to...

  • Assistant Station Head Sin

    1 week ago

    Changi, Singapore Malaysia Airline Full time

    **Job Title**: Assistant Station Head SIN **Reports To**: Station Head SIN **Role Purpose**: Assistant Station Head for Singapore Station **Key Accountability**: - Manage the ancillary collections (Excess baggage, Last Minutes Upgrade) with Ground Handing Agent (GHA) and perform mishandled baggage incidental payment. - Ensure that handling services...

  • Manager, Airline Relations

    1 week ago

    Changi, Singapore SATS Ltd. Full time $90,000 - $120,000 per year

    Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

  • Airline Relations Manager

    2 weeks ago

    Changi Airport, Singapore SATS Full time

    **About us** Company Overview SATS Asia-Pacific Star Pte Ltd (subsidiary of SATS), a wholly-owned subsidiary of SATS, provides both Ground Handling and Inflight Catering Services to the Low Cost Carriers (LCCs) in Singapore. From a humble beginning, it now has a majority of the LCC market share in Singapore. The company is expanding to support the expansion...

  • Corporate Sales Executive

    1 week ago

    Changi, Singapore Malaysia Airline Full time

    **Position Title**: - Corporate Sales Executive - Thailand **Reports To**: - Country Manager Indochina **Key Accountability**: - Implement sales strategy to achieve revenue targets for corporate sector in Thailand, build and maintain strong relationships with key stakeholders within the corporate sector and identify new business opportunities. - Develop...

  • Below The Wing

    1 week ago

    Changi, Singapore Malaysia Airline Full time

    **Job Title**: Below The Wing (12LDU6100, 12LMN6100, 12MZV6100) **Reports To**: Executive, Station Operations **Role Purpose**: To meet on arrival of the aircraft, to do load/unload as per requirement. Instruction and cargo acceptance/clearance **Key Accountability**: - Sort baggage at the sorting area. Offload and load baggage, cargo and mail at the...

  • Juneyao Airlines Rep

    2 weeks ago

    Changi, Singapore JUNEYAO AIRLINES .,CO LTD Full time $40,000 - $60,000 per year

    About usJuneyao Airlines Co. Ltd is a subsidiary company of Shanghai Juneyao (Group) Co. Ltd, one of China's Top 100 Private Companies.Based in Shanghai and operating hubs at Hongqiao and Pudong Nanjing International Airports, Juneyao Airlines mainly operates domestic and international air transport of passenger, cargo and mail.As one of the fastest growing...

  • Senior Manager

    2 weeks ago

    Changi Airport, Singapore CAA Civil Aviation Authority of Singapore Full time

    **[What the role is]** The Civil Aviation Authority of Singapore’s raison d’etre is to develop the air hub and aviation industry in Singapore, expanding Singapore’s links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people’s lives. **[What you will be working on]** As...