Compliance Manager/Senior Compliance Manager

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric FinTech ecosystem. Serving more than five million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

We are seeking an experienced Compliance Manager to provide strategic oversight and technical support to our group Compliance team. This role combines deep domain knowledge with business acumen from Group Compliance to provide support and guidance to respective licensed entities, optimize KYC processes and drive continuous improvement in our Group Compliance operations.

If you're a strategic thinker with strong knowledge in regulatory compliance framework and AML/CFT regulations who can balance the regulatory requirements with business objectives, we invite you to join us in shaping the future of digital finance

This role reports to the Vice President who based in Singapore and works closely with the Group Compliance in our offices to drive excellence in our global Compliance and KYC/AML operations.

What would be your Responsibilities:

• Support and advise the business on various regulatory compliance matters pertaining to regulatory requirements from the respective licensed entity.
• Develop and maintain comprehensive regulatory compliance policies, procedures, and verification methods, incorporating jurisdiction-specific requirements and industry best practices.
• Partner with business teams to develop practical solutions that enhance growth while ensuring compliance in regulations in respective licensed jurisdictions.
• Serve as the subject matter expert for all KYC/AML matters, providing strategic guidance, escalation support and guidance for complex cases.
• Oversee and optimize KYC and AML sanction screening operations through any possible resources and support, ensuring efficient processes across all licensed jurisdictions.
• Analyse operational metrics and conversion data to drive process improvements and enhance customer experience.
• Lead system enhancement initiatives, collaborating with IT teams and solution providers to optimize CDD on-boarding platforms, workflows and other compliance framework.
• Refine and improve KYC and CDD on-boarding processes through collaboration with stakeholders to improve conversions.
• Design and deliver training programs to enhance team capabilities and ensure consistent standards across global operations.
• Support the Compliance Director in ad-hoc matters in the Group.

What we Require from you:

• Minimum 4 years of regulatory compliance experience in financial services, with demonstrated expertise in regulatory requirements and industry best practices
• Strong understanding of global regulations and compliance frameworks in licensed jurisdictions and emerging trends in digital finance
• Experience in leading, managing or working with overseas teams
• Experience in financial services industry, particularly in CFD/forex trading (preferred)
• Proven track record in process optimization and system enhancement projects
• Excellent analytical and problem-solving skills
• Strong business acumen and ability to balance risk and business objectives
• Excellent command of both written and spoken Chinese and English, with the ability to communicate effectively and professionally with Chinese-speaking counterparts who converse only in Mandarin Chinese, across regional offices.
• Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multistakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.