Client Onboarding Manager/Senior Manager

20 hours ago


Singapore CSC Full time $80,000 - $120,000 per year
Description

Title: Client Onboarding Manager

Location: Singapore
Department: Client Due Diligence
Schedule: Full Time 

Hybrid

Job Summary

As a Senior Onboarding Manager, you will lead the client onboarding function, ensuring strategic alignment with organizational objectives and regulatory compliance. You will drive process excellence, foster innovation, and serve as a trusted advisor to senior stakeholders. This role demands strong leadership, regulatory expertise, and the ability to influence change across the business.
Some of the things you'll be doing:

·       Liaise with different stakeholders like the onboarding hub/ service team including supporting the service team in CDD/KYC conversations/discussions with clients to achieve smooth onboarding of clients. As well as interface with Compliance for complex and high risk matters.

·       Strategic Leadership: Define and implement onboarding strategies that align with global standards and business goals. Champion continuous improvement and digital transformation initiatives.

·       Regulatory & Risk Oversight: Oversee risk assessment frameworks for onboarding processes. Act as the primary liaison with regulators and external auditors on compliance matters.

·       Process Optimization: Establish KPIs and reporting dashboards to monitor onboarding performance. Drive automation and efficiency in workflows.

·       Stakeholder Engagement: Collaborate with senior leadership to shape onboarding policies and governance. Represent the organization in industry forums and regulatory consultations.

·       Team Leadership: Build and lead a high-performing team of Onboarding Managers across the region. Mentor and develop talent, ensuring succession planning and capability building.

·       Project & Change Management: Lead cross-functional projects to enhance compliance and operational excellence. Manage change initiatives for new regulatory requirements.

·       Thought Leadership: Provide insights on onboarding trends and regulatory developments. Act as a subject matter expert for global onboarding standards.
What technical skills, experience, and qualifications do you need?

·       Minimum 8–10 years of experience in client onboarding within professional services, law firms, or financial institutions.

·       Deep knowledge of regulatory frameworks, including TCSP, AML, MAS Notices, and global compliance standards.

·       Bachelor's degree in law, accounting, business administration, corporate governance, or related fields; advanced qualifications preferred.

·       Proven leadership experience with strong stakeholder management skills.

·       Excellent communication skills in English; Mandarin proficiency is an advantage.

·       Strategic thinker, proactive, adaptable, and results-driven.



  • Singapore ACCA Careers Full time

    Client Onboarding Manager Company: ACCA Careers Location: Singapore River, Central Singapore Community Development Council, Singapore Apply for the Client Onboarding Manager role at ACCA Careers. About The Company: Join a premier High-Net-Worth (HNW) Life Insurance Brokerage with a global footprint. Our client caters exclusively to ultra-high networth...


  • Singapore TMF Group Full time

    **About TMF Group** TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical...


  • Singapore our Client Full time $150,000 - $200,000 per year

    The RoleAs a senior Product leader, you will own the global identity, KYC/AML, and compliance platform. The role focuses on building high-scale onboarding, verification, and anti-financial-crime systems that balance user experience with regulatory rigor.What You'll DoLead end-to-end KYC/CDD product: onboarding, verification, sanctions screening & risk...

  • Salesperson

    1 week ago


    Singapore Marketing Manager Full time

    Responsibilities This is a full‐time, on‐site Salesperson role located in Singapore. The Salesperson will be responsible for identifying new business opportunities, building and maintaining client relationships, conducting product presentations, and achieving sales targets. You will collaborate with team members to develop sales strategies and...


  • Singapore RANDSTAD PTE. LIMITED Full time

    About the company Join a premier High-Net-Worth (HNW) Life Insurance Brokerage with a global footprint. Our client caters exclusively to ultra-affluent individuals and complex family structures, providing sophisticated, bespoke wealth preservation solutions. We are a fast-growing, dynamic business seeking an elite professional to safeguard our reputation and...


  • Singapore Randstad Singapore Full time

    Headhunter - Insurance Specialist at Randstad Singapore | Finance | Accounting | Risk | Compliance | Internal Audit | Strategy | Actuarial About the company Join a premier High‐Net‐Worth (HNW) Life Insurance Brokerage with a global footprint. Our client caters exclusively to ultra‐high net‐worth individuals and complex family structures, providing...


  • Singapore ORIENT FUTURES INTERNATIONAL (SINGAPORE) PTE. LTD. Full time

    **Client Onboarding specialist positions currently open** This is a role that requires you to work smartly alongside both machines and people to support the sales team with the entire end-to-end Client Onboarding activity. Broadly, the role includes standard client due diligence, enhanced client due diligence, client documentation, client background...


  • Singapore SBI DIGITAL MARKETS PTE. LTD. Full time

    **Position Overview** You would work closely with the Chief Operating Officer & Onboarding/KYC Team, acting as the central point of contact to consolidate the end-to-end business requirements associated with onboarding clients, lead the due diligence and approval processes, while continually improving their effectiveness and efficiency. **Principal Duties...

  • Client Onboarding

    2 days ago


    Singapore River Robert Walters (S) Pte Ltd Full time $60,000 - $80,000 per year

    This role is perfect for someone who thrives in a collaborative environment, values accuracy, and enjoys supporting both clients and internal teams through the critical processes of onboarding and ongoing compliance reviews. Join a reputable financial institution in Singapore for a 9-month contract focused on KYC support and client onboarding, where your...


  • Singapore METACOMP PTE. LTD. Full time

    We are looking for a proactive and self‐motivated Senior Associate / Assistant Manager, Client Onboarding , be part of our regulatory excellence team within our Digital Green Fintech Group in shaping the future of financial innovation, financial technology, and sustainable technology. This role will work closely with the Regulatory Compliance and Client...