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Operations Officer

2 weeks ago


East Region, Singapore Union Air Freight (S) Pte Ltd Full time $104,000 - $130,878 per year


• Attend calls, emails from other agents on cargo arrival notice


• Receive pre-alert through email from sales support and overseas agents


• Monitor shipments (arrival date, time, short landed, survey, missing)


• Transfer and create job information into company in-house system


• Break-bulk console and direct consignments


• Co-ordinate with contractor for airlines and agents cargo clearance


• Correspond with overseas offices on general import inquiries


• Attend to customers' requests for flight info, cargo, and delivery status, permit, invoice, etc


• Attend to POD requested by overseas and local customers


• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc


• Prepare and issue invoices and billings to close the jobs


• Filing of documents


• Any ad-hoc duties as may be assigned by the company's management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative