Retail Store Lead

2 weeks ago

Central Region, Singapore MCI Career Services Pte Ltd Full time $35,000 - $70,000 per year

Job Highlight

  • Located at MBS
  • Up to  $3,500
  • 5-Day Work Week (Rotating Shift Including Weekends and PH)
  • Attractive Commission and Bonus

About the Role

We are looking for a responsible and motivated Retail Store Supervisor to oversee daily store operations and lead a team to deliver an exceptional retail experience. If you enjoy managing people, ensuring smooth store operations, and creating a pleasant customer environment, this role is for you.

Why Join Us?

  • Work in a premium retail environment at Marina Bay Sands
  • Career development and training opportunities
  • Supportive team culture
  • Attractive remuneration package

Key Responsibilities

Staff Management

  • Hire, train, and supervise store staff
  • Create staff schedules and assign duties
  • Provide coaching, guidance, and performance feedback

Inventory Management

  • Monitor stock levels and conduct regular stock counts
  • Order merchandise and ensure timely replenishment
  • Maintain organized product displays

Customer Service

  • Ensure high standards of customer service
  • Handle customer inquiries and resolve complaints
  • Maintain a welcoming and professional store environment

Sales & Store Operations

  • Implement sales strategies and achieve sales goals
  • Oversee daily store operations and ensure efficiency
  • Support cashiering and POS operations when needed

Compliance & Security

  • Enforce company policies and SOPs
  • Maintain store safety and security standards
  • Safeguard store assets and monitor loss prevention

Reporting & Administration

  • Handle daily financial transactions
  • Prepare sales and expense reports
  • Report store performance to management

Job Requirements

  • 1–3 years of relevant retail supervisory or store operations experience
  • Good communication and organisational skills
  • Computer literate (POS/Excel/Basic systems)
  • Ability to work shifts, weekends, and public holidays

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to 

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Kuan Mei Yang

Registration Number: R

EA License No: 06C2859 (MCI Career Services Pte Ltd)

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