Senior/Assistant Manager, Business Office

7 days ago

Central Region, Singapore National Cancer Centre Singapore Pte Ltd Full time $40,000 - $80,000 per year

About Us

The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow.

About the Role

You will be part of the Business Office's Billing Team, supporting the billing manager in managing complex billing-related enquiries and operations. This role involves supervising the billing team, ensuring efficient operations and high service standards, while driving continuous improvement initiatives.

Some of the Key Responsibilities Include

· Investigate and manage complex billing-related feedback, including bill cancellations, waivers, and refund processes

· Monitor and track billing submissions in the National Platform for Healthcare Claims (NHPC) and coordinate with the team to resolve rejected claims

· Analyze billing feedback data and trends to generate periodic reports and insights

· Liaise with MOH, CPF Board, insurers and other relevant authorities on health finance policy matters

· Coordinate cross-departmental initiatives and maintain strong stakeholder relationships

· Involved in system migration project

· Training coordination

· Support system migration projects and process improvement initiatives

· Supervise and provide guidance to team members while monitoring performance

Job Requirements

·       Bachelor's Degree in any discipline (healthcare-related fields or business administration preferred)

·       Minimum 2 years of relevant working experience

·       Experience in systems migration, human resource, training, or healthcare would be an advantage -- Strong analytical and problem-solving skills

·       Excellent communication and interpersonal skills

·       Proficient in Microsoft Office (Word, Excel, PowerPoint)

·       Self-motivated with ability to work independently in a fast-paced environment

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