F&B Captain/ Supervisor

3 days ago

Singapore Redzgroup Pte Ltd Full time $38,000 - $46,000 per year

Job Title: F&B Captain/ Supervisor

Salary Range (Full-time): SGD 2,800 – SGD 3,800/month

Department: F&B DepartmentLocation:

  • Sentosa (Gold) - DRIM Korean Steakhouse
  • Orchard: DRIM Korean Steakhouse
  • Orchard: MODU SamGyeTang
  • Telok Ayer: Song Gye Ok Chicken BBQ
  • Orchid Country Club: GOCHU Korean Dining

Overall Job Objectives:

We are looking for a Restaurant Floor Supervisor who will be responsible for supervising the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.

Core Responsibilities:

  • Work closely with the Floor Asst. Manager and Floor Manager for the smooth operations of floor assigned
  • Supervise opening and closing operations ensure standard protocols are followed
  • Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
  • Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
  • Supervise and maintain cleanliness of the outlet
  • Ensure compliance with safety and sanitation regulations
  • Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

Job Specifications:

  • A Diploma or Bachelor's Degree in any field (hospitality or retail -related fields are a plus).
  • Prior experience as a F&B Supervisor or in a similar role within the hospitality industry.
  • Strong leadership, communication, and customer service skills.
  • Excellent conflict resolution and team management abilities.
  • Availability to work within the restaurant's operating hours, including weekends and holidays.

Key Deliverables:

  • Supervise daily floor operations, including opening and closing procedures, ensuring adherence to established protocols.
  • Maintain high standards of cleanliness, safety, and compliance with sanitation regulations throughout the outlet.
  • Foster superior customer satisfaction by interacting positively with guests, addressing complaints promptly, and soliciting feedback for continuous improvement.
  • Demonstrate strong leadership to inspire and guide team members to consistently meet and exceed service standards.
  • Collaborate with management to ensure smooth operations and uphold the outlet's quality and service goals.

Benefits of the role:

  • Monthly variable sales incentive
  • Annual completion bonus of 1 month salary
  • Medical coverage
  • Group discount (Dining & Salon)
  • T⁠raining & Career Growth
  • Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you're excited about our company's vision for this position and want to start the path of becoming one of our future leaders, we'd like to hear from you.

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APPLY NOW

Job Type: Full-time

Pay: $2, $3,800.00 per month

Benefits:

  • Employee discount
  • Flexible schedule
  • Food provided
  • Professional development
  • Promotion to permanent employee

Work Location: In person

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