
Customer Service Manager
2 weeks ago
- Lead, coach, and manage the customer service team to deliver excellent support across all touchpoints (phone, email, chat, etc.)
- Develop and implement customer service policies, standards, and procedures to enhance customer satisfaction
- Monitor and analyze key performance metrics (e.g. response times, resolution rates)
- Handle complex customer inquiries or complaints with professionalism and empathy
- Collaborate cross-functionally with operations, sales, and marketing to improve the overall customer experience
- Train staff regularly on product knowledge, systems, and customer service techniques
- Report regularly to senior management on team performance and customer feedback
- Diploma/Degree in Business, Communications, or related field
- Minimum 3 years of experience in customer service, with at least 2 years in a supervisory or managerial role
- Excellent communication, interpersonal, and problem-solving skills
- Strong leadership abilities with a passion for team development
- Proficient in using customer service software
- Customer-oriented mindset with a positive, solution-focused attitude
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Customer Service Officer
2 weeks ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Customer Service Manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeTo ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo...
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Customer Service
2 weeks ago
Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per yearJob Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...
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CUSTOMER SERVICE MANAGER
5 days ago
Singapore HA HA BIN SERVICE PTE. LTD. Full timeRoles & Responsibilities Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for customers Inventory...
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CUSTOMER SERVICE MANAGER
2 weeks ago
Singapore HA HA BIN SERVICE PTE. LTD. Full timeRoles & Responsibilities Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement)Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for customers Inventory...
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CUSTOMER SERVICE MANAGER
2 weeks ago
Singapore HA HA BIN SERVICE PTE. LTD. Full timeRoles & Responsibilities Supporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for customers Inventory...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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customer service coordinator
2 weeks ago
Singapore HONGTAI SERVICE PTE. LTD. Full time $35,000 - $55,000 per yearJob Responsibilities:Handle enquiries about our services through multiple platforms.follow up closely to close the deal.Create bookings, manage schedules and reminder cleaners for upcoming jobsFollow up and send reminders on outstanding payments.Manage and solve Customer's complaints and feedback promptly.Support the operations in the daily activities.Job...