Payment Operations Specialist – Electronic Banking Products

2 days ago

Singapore OCBC Full time $40,000 - $60,000 per year
WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Overview

We are seeking a detail-oriented and proactive Payment Operations Specialist to join our team. In this role, you will be responsible for the day-to-day operations and support of electronic banking products, including ATM services and digital payment platforms. You will ensure smooth transaction processing, compliance with regulatory standards, and continuous improvement of operational workflows.

Key Responsibilities

  • Manage and oversee payment operations related to electronic banking products such as ATM transactions, debit/credit card payments, and digital payment channels (e.g., mobile wallets, online transfers).

  • Monitor transaction flows to ensure accuracy, timeliness, and compliance with internal policies and regulatory requirements.

  • Investigate and resolve payment exceptions, discrepancies, and customer inquiries promptly.

  • Collaborate with IT, risk, compliance, and customer service teams to enhance system performance and operational efficiency.

  • Support the implementation and rollout of new electronic payment products and system upgrades.

  • Prepare and maintain operational reports, audit documentation, and performance metrics.

  • Assist in the development and enforcement of operational controls and risk mitigation strategies.

  • Stay updated on industry trends, regulatory changes, and best practices in electronic payments.

  • Provide training and guidance to junior team members on payment processes and systems.

Qualifications

  • Bachelor's degree in Finance, Business Administration, Information Technology, or a related field.

  • Minimum 2-4 years of experience in payment operations, preferably within a banking environment.

  • Strong knowledge of electronic banking products including ATM operations, card payments, and digital payment platforms.

  • Familiarity with payment processing systems, transaction lifecycle, and reconciliation processes.

  • Understanding of regulatory requirements related to electronic payments (e.g., AML, KYC, PCI-DSS).

  • Excellent analytical, problem-solving, and communication skills.

  • Ability to work collaboratively in a fast-paced, dynamic environment.

  • Detail-oriented with a strong focus on accuracy and compliance.

  • Proficient in MS Office applications.

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

  • Payment Operations Specialist

    2 weeks ago

    Singapore LIGHTNET (SINGAPORE) PTE. LTD. Full time

    **About the Company** Lightnet is a fintech company headquartered in Singapore. At Lightnet, we are working on the world’s most advanced cross border payments system. Lightnet has built a global network of Trusted Financial Services partners which provides the most interoperable, efficient, and cost-effective payments capability available today. We...

  • Senior Product Manager, Payments

    1 week ago

    Singapore STRAITSX PAYMENT SERVICES PTE. LTD. Full time

    **About the Role**: We're looking for an experienced Senior Product Manager who's passionate about building world-class payments infrastructure to help individuals and businesses move money around the world. You will lead core parts of the global payments platform that powers our Wallet and Platform products. You will be involved in driving the strategy and...

  • Product Operations Specialist

    2 weeks ago

    Singapore Open Government Products Full time

    **Who we are**: Projects we have worked on include: **Covid-19 Vaccination National Appointment System** - A suite of systems built to enable Singapore's national vaccination campaign for Covid-19. This includes informational sites, appointment booking systems, and records management systems. **Data.gov.sg****: - An open repository of all the Singapore...

  • Operations Specialist

    6 days ago

    Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full time

    **Operations Specialist (Payment & Treasury) - 12 Months Renewable Contract - Singapore** This is a role in a Digital Bank. As a payment & treasury specialist, you'll be responsible for executing daily payment tasks, processing settlements for various Treasury products, and contributing to critical projects. If you have a keen eye for detail, strong...

  • Payment Operations Specialist

    6 days ago

    Singapore Ripple Full time

    Ripple offers innovative global payment solutions such as a digital asset based liquidity, revolutionizing how financial institutions and corporations manage their funds and payments worldwide. Ripple is creating a team of highly skilled Payment & Trading Operations Specialists to support Ripple's groundbreaking payment solutions with customers worldwide....

  • Corporate Bank

    2 weeks ago

    Singapore Deutsche Bank Full time

    **Corporate Bank - Instant Payments Product Manager - AVP**: **Job ID**:R0341520 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2024-12-11 **Location**:Singapore **Position Overview**: **Details of the Division and Team**: The Business Product Specialist participates in the product planning and execution throughout the product...

  • Digital Banking Product Specialist

    1 week ago

    Singapore Hays Full time

    **Your new company** *** Part of a global consumer internet company; they are the mainly provider who are offerings digital financial services and products in the Southeast Asia. **Your new role*** - Define the go-to-market product capabilities for the Digital Bank - Understand and stay up-to-date with the competitive landscape and have deep insight of...

  • Vice President, Payments Product Manager, Gtbd

    1 week ago

    Singapore Sumitomo Mitsui Banking Corporation (SMBC) Full time

    **Responsibilities**: Payment Product Manager will be responsible for - Product Strategy and Development - Develop, manage, commercialize, and roll out payment specific products and services in all Asia Pacific countries. - Formulate and implement payment growth strategies for different industry verticals/client segments. - Define and execute the payment...

  • Banking Operations Specialist

    5 days ago

    Singapore Rapsys Technologies Full time

    **Role Overview**: We are looking for an experienced Banking Operations Specialist to support our Client Lifecycle Management (CLM) team. In this role, you will be responsible for handling client requests, ensuring smooth operations, and maintaining high standards of client service and confidentiality. **Key Responsibilities**: - Manage client requests and...

  • Client Operations Analyst

    5 days ago

    Singapore Banking Circle Full time

    Join a cutting-edge fintech at the forefront of Web3 innovation in Singapore. As a Client Operations Analyst – Innovative Payments, you'll bridge blockchain tech and client excellence, driving smooth operations in a fast-paced, future-facing team. Shape the next wave of decentralized finance. Banking Circle is a fintech and fun all in one. We are on a...