Airfreight Logistics

3 days ago


East Region, Singapore Talentvis Singapore Pte Ltd Full time $40,000 - $60,000 per year

Airfreight Logistics & Supply Chain Customer Service Officer

Benefits:

  • Listed Fortune 500 MNC (Top players in the industry)
  • Long term permanent job
  • Possible career progression and mentorship from supervisors
  • Resume booster and gain exposure in the Supply Chain/Freight Forwarding industry

Requirements:

  • Experience in freight forwarding/ Air freight would be advantageous
  • High level of willingness to learn/Inquisitive
  • Excellent time management skills

Job Scope:

  • Handle Customer Inquiries: Respond to customer queries on airfreight shipments, rates, and service schedules.
  • Shipment Coordination: Liaise with airlines, freight forwarders, and internal departments to ensure smooth cargo movement.
  • Documentation: Prepare and process airfreight documents such as airway bills, shipping instructions, and customs paperwork.
  • Tracking & Updates: Monitor shipment status, provide timely updates to customers, and resolve issues or delays.
  • Problem Resolution: Manage service discrepancies, claims, or escalations promptly and professionally.
  • Customer Relationship Management: Maintain strong relationships with clients to ensure customer satisfaction and retention.
  • Reporting: Generate shipment reports and assist with performance or service-level monitoring.

If interested, please drop an email to with a copy of your resume.

Suitable candidates will be contacted within 1-3 working days.

Talentvis Singapore Pte Ltd

EA Personnel Name: Sharon Tan Ying Ying

EA License No: 04C3537

EA Personnel No: R



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