
Airfreight Logistics
3 days ago
Airfreight Logistics & Supply Chain Customer Service Officer
Benefits:
- Listed Fortune 500 MNC (Top players in the industry)
- Long term permanent job
- Possible career progression and mentorship from supervisors
- Resume booster and gain exposure in the Supply Chain/Freight Forwarding industry
Requirements:
- Experience in freight forwarding/ Air freight would be advantageous
- High level of willingness to learn/Inquisitive
- Excellent time management skills
Job Scope:
- Handle Customer Inquiries: Respond to customer queries on airfreight shipments, rates, and service schedules.
- Shipment Coordination: Liaise with airlines, freight forwarders, and internal departments to ensure smooth cargo movement.
- Documentation: Prepare and process airfreight documents such as airway bills, shipping instructions, and customs paperwork.
- Tracking & Updates: Monitor shipment status, provide timely updates to customers, and resolve issues or delays.
- Problem Resolution: Manage service discrepancies, claims, or escalations promptly and professionally.
- Customer Relationship Management: Maintain strong relationships with clients to ensure customer satisfaction and retention.
- Reporting: Generate shipment reports and assist with performance or service-level monitoring.
If interested, please drop an email to with a copy of your resume.
Suitable candidates will be contacted within 1-3 working days.
Talentvis Singapore Pte Ltd
EA Personnel Name: Sharon Tan Ying Ying
EA License No: 04C3537
EA Personnel No: R
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