Application Support Specialist

2 weeks ago

Singapore Antares Management Services Full time

Roles & Responsibilities We're Hiring: Application Support Specialist (Level 2) Are you ready to take your IT career to the next level? We're seeking a talented Application Support Specialist to join our innovative team, where you'll become an expert in enterprise systems while working with cutting-edge technologies. No prior Oracle EBS experience? No problem – we'll train you As our Application Support Specialist, you'll be the go-to expert ensuring our critical business applications run smoothly. Your day-to-day will include: Core Responsibilities: Provide Level 2 technical support for Oracle EBS and our suite of in-house applicationsInvestigate and resolve complex application issues escalated from Level 1 supportCollaborate with cross-functional teams to implement solutions that enhance system performanceMonitor application health and proactively identify potential issues before they impact usersDocument solutions and contribute to our growing knowledge baseParticipate in exciting implementation and upgrade projectsConduct user training sessions and create user-friendly guides What Makes This Role Special: Work with enterprise-level Oracle EBS modules (Finance, Supply Chain, HR, and more)Gain hands-on experience with multiple business-critical applicationsDirect impact on business operations and user productivityExposure to both technical troubleshooting and business process optimization What You Bring Required: 5-7 years of IT experience (application support, system administration, or related fields)Strong analytical and problem-solving abilitiesExcellent communication skills – ability to translate technical concepts for non-technical usersExperience with SQL and database queryingUnderstanding of ITIL practices and incident managementBachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) Nice-to-Have (But We'll Train You): Oracle EBS experience (seriously, we'll provide comprehensive training)Knowledge of PL/SQL, Unix/Linux environmentsExperience with integration tools and APIsITIL certification Amazing Culture Collaborative, supportive team environmentRegular team building activities and tech talksInnovation time – dedicate 10% of your time to learning new technologiesRecognition programs for outstanding contributions What Sets Us Apart Unlike typical support roles, this position offers: Business Impact: Work directly with business stakeholders to drive real changeTechnical Diversity: Exposure to multiple applications and technologies, not just one systemProject Involvement: Participate in implementation projects, not just BAU supportNo Ceiling: We promote from within – many of our leaders started in support roles Apply now and start your journey to becoming an Application Support expert while working with a team that celebrates your success ANTARES MANAGEMENT SERVICES PTE. LTD. EA License No.: 25C3031 UEN: 202527765K

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