Customer Service Officer

We are looking for Customer Service Officers for a leading banking industry. You will be responsible for delivering excellent service over the phone by assisting customers with their banking-related inquiries, and ensuring a smooth customer experience. **Key Responsibilities**: - Deliver personalized service to customers over the phone regarding banking...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

**The Job**: - Handle telephone/walk-in enquiries regarding bungalow bookings and reservations - Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay - Ensure seamless and smooth check in/out of guests/members - Collect payment for bungalow rentals and facilities usage - Compile and tally...

**Responsibilities** - As a Cutomer Service Officer, you will be the first point of contact for customers, providing exceptional service through inbound and outbound calls. - Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand...

**Employee Benefits (for all permanent full-time positions only*)** - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club...

**The Job**: - Input enquiry details into CMS to maintain updated prospective member records on a daily basis. - Update members’ account services requests into CMS to maintain updated membership records on a daily basis. - Update members’ payment record into CMS to reflect updated payment records on a daily basis. - Call prospective to close sales on a...

**The Job**: - Handle booking of golf slots for members and corporate members - Perform registration and issuance of course tickets - Keying in of golfers’ scorecards - Answering of phone enquiries - Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day - Ensure that ISO Quality Procedures...

Job description **Core Responsibilities**: - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation -...

**Responsibilities** - **Responsibilities**: - To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required. - Ability to understand customers’ needs and provide appropriate solutions and attention - Review customer...

**Duties** - Attend to customer inquiries and provide excellent customer service experience - Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services - Perform opening and closing settlement for POS and BSS for daily cash reconciliation - Perform bag wrapping service and...