Team Leader, Course Programme Support

2 weeks ago

Geylang, Singapore PetroEdge Full time

We are currently hiring a Team Leader, Course Programme Support. In this role, you will be responsible for managing the Face to Face Training and Virtual Training logistics of PetroEDGE & PowerEdge programs. The role includes coordinating with trainers, managing operations staff, overseeing event logistics, and staying updated with current market trends in virtual training technology to enhance training offerings.

**Position: Team Leader, Course Programme Support**

**Job Location : Kuala Lumpur, Malaysia**

**Virtual Training Logistics Management with Trainers**:

- Coordinate with trainers to confirm course details.
- Schedule orientation sessions, especially for new trainers, on the V platform upon course confirmation.

**Print Material Liaison**:

- Communicate with printer suppliers for course material printing when required.

**Operations Team Management**:

- Distribute work to Operations staff and proofread their work.
- Undertake ad-hoc activities and projects with the event operations teams.

**Market Trend Awareness**:

- Stay updated with current market trends in VILT technology to enhance the training offerings and maintain a competitive edge.

**Face-to-Face/Hybrid Events Management**:

- Manage trainers’ schedules and book airfare when necessary.
- Oversee the quality execution of all events, including managing multiple events, monitoring, managing, and deploying resources efficiently.

**General Event Management**:

- Monitor and manage daily staff work.
- Update yearly hotel meeting packages for Kuala Lumpur, Singapore, Brunei, Sabah & Sarawak.
- Build relationships with key suppliers.
- Negotiate agreements with suppliers for cost-effective and high-quality services.
- Coordinate the development of materials to execute a quality event.
- Personally manage the planning and execution of selected events as required, liaising with trainers, suppliers, etc.
- Handle pre-event and onsite communication with delegates and clients.

**Regional Exhibition Support**:

- Provide administrative support for Petroedge exhibition setup participation in several countries.

**Other Responsibilities**:

- Perform other ad-hoc administrative duties as assigned from time to time.

**Requirements**:

- Bachelor’s degree in a relevant field.
- Prior experience of at least 3 years in event management, particularly in virtual and in-person training environments.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office and virtual communication tools.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Familiarity with market trends in technology and training methodologies.
- Proven leadership skills and the ability to work collaboratively in a team environment.

**Key Attributes**:

- Forward Planning
- Accuracy
- Critical Thinking/Forward Thinking
- Detail Oriented
- Problem Solver

**BENEFITS**:
Birthday paid leave, outpatient medical benefits, company hospitalization plan, sales training, and mentoring

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