Digital Transformation

5 days ago


Outram, Singapore GECO Asia Full time

**Digital Transformation & Customer Service Application Consultant**:
GECO Asia Pte Ltd is looking for a dedicated, ambitious, and self-driven Assistant Manager to handle the Digital Transformation & Customer Service Application. As a Digital Transformation & Customer Service Application Consultant, you will support the regional roll-out, business consulting, demand and Application management and support of regional Customer Services system (e.g Autoline, RFDC ,RWCS) for Overseas market.

**Job Requirements and Qualifications**:

- Min 4 years IT working experience with 2 year of strong involvement in automotive or similar industry.
- Customer Oriented and demonstrated empathy
- Outcome-oriented and creative problem solver with a strong positive mindset
- Ability to handle complex problems and follow through energy in implementation of strategies
- Strong strategical capabilities with focus on business and IT interactions
- Good understanding of Automotive Business - Sales and Customer Services in an international context
- Project management and coordination skills with international rollout experience
- Experience in a multi-cultural and distributed organization
- Strong stakeholder management
- Excellent communication and presentation skills
- Strong leadership and good team player as working in an international and intercultural context
- Experience in an agile and fast paced environment
- Open minded with a very strong co-creation ability
- Ready to engage with a continuous learning approach
- Familiar with Autoline, Servicenow, Jira will be an added advantage
- Possess a Diploma / Bachelor’s degree in IT/relevant field.

**Job Roles and Responsibilities**:

- Support the regional roll-out, business consulting, demand and Application management and support of regional Customer Services system (e.g Autoline, RFDC ,RWCS) for Overseas market
- Coordination role for IT projects in Regional Customer Services Applications


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