Assistant Manager, Meetings

1 day ago

Central Singapore CapitaLand Full time

About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

**Job Description**:
The Assistant Manager, Meetings & Events is responsible for achieving meeting space revenue targets by maximising the utilisation of meeting and event spaces under the care of the Singapore Cluster. He or she will actively market and convert enquiries and work closely with the properties’ Operations Teams to ensure customer satisfaction and generate referrals. He or she will report directly to the Manager, Business Development & Partnerships

Job Responsibilities
- Conduct regular market analysis to track competitor pricings, gauge demand for event spaces, and identify target audiences
- Create strategies to convert customer inquiries into confirmed sales through effective communication and follow-up procedures
- Establish and maintain a robust network of contacts, including event planners and corporate clients, for business and partnership opportunities
- Manage online presence of the meetings and event spaces through the brand website, social media platforms and other related marketing platforms. This involves working closely with the Marketing Team for content ideation and creation, as well as crafting suitable SEO and lead generation strategies -Collaborate with Cluster and lyf Sales Teams to develop compelling event packages and promotions tailored to their respective customer bases
- Collaborate with properties’ Operations Teams to create detailed event orders based on client specifications and requirements
- Ensure seamless communication between clients and Operations Teams to facilitate the successful execution of meetings and events
- Conduct post-event feedback surveys to gather insights from clients regarding their event experiences
- Analyse feedback data to identify areas for improvement and implement necessary adjustments to enhance future events
- Maintain organised records of event feedback and orders for reference and future analysis
- Represent The Ascott Limited in promotional events and trade shows Interact with in-house and external guests to learn about their needs for meetings and events, and identify areas of improvement post-event
- Support Singapore Cluster corporate and appreciation events
- Any other ad-hoc duties assigned

**Benefits**:

- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:

- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

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