
Account Manager
2 weeks ago
**Responsibilities**:
- Operate as the lead point of contact for all matters specific to corporate customer account management
- Coordinate and attend face to face client meetings providing an exceptional Account Management service to ensure accounts are serviced effectively
- Identify and qualify up-selling sales opportunities to increase growth and revenue
- Analyse and prioritise opportunities and time accordingly to achieve sales targets whilst managing customer expectations
- Prepare weekly reports of your activities and provide service feedback to Operations
- Prepare Management information reports for clinets on various aspects of their travel expenditure and deliver these at regular review meetings, identifying opportunities for savings and efficiencies
- Prepare and present information for potential customers including RFIs, Tender and rebid process
**Requirements**:
- Diploma or equivalent with at least 3 years' experience in the service industry
- Excellent presentation skills with a personable and professional presence
- Ability to deliver short-term results against tight deadlines
- The ability to influence stakeholders at all level of an organisation and excellent relationship management
- Proficient in English and strong verbal and written communication skills in English
- Demonstrable energy, self-motivated and personal discipline
- MS office proficiency in Power Point and Excel
- Experience in corporate travel related industry is an advantage
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