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Passenger Traffic Officer

2 weeks ago

Singapore PERSOL Singapore Full time

Location:

- East / 東- East / 東- Work Type:

- Permanent- Salary:

- 0 to 3,800【仕事内容】

・空港での顧客対応

・関係各所との連携

・予約システムの確認

・その他関連する業務

【給与】

Up to S$3,800(経験による)

【応募資格】

・シフト勤務が可能な方（深夜、土日祝を含む）

・ビジネスレベルの英語力（社内外でのコミュニケーションに必要なため）

=======================================

**Responsibilities**
- Act as an airline representative at Changi airport and be responsible for duties related to passenger flights to/from Singapore.
- Ensure effective management and execution of the expected service standards of the airline.
- Responsible for delivery of quality passenger services.
- Provide assistance to passengers and addressing their queries.
- Comfortable with face to face interactions with the various stakeholders whilst working in shifts.
- Follow up with passengers’ safety and security concerns and queries.
- Access reservation and booking systems.
- Provide assistance to passengers in the event of flight disruptions or delays.
- Supervise and monitor service standards of ground handling agent.

**Requirements**:

- Diploma holder in any discipline, preferably with 3 to 5 years of relevant experiences.
- Knowledge in CIQ handling
- Required to perform shift duties.

PERSOLKELLY Singapore PTE LTD| EA License No. 01C4394 | RCB No. 200007268E
MINOWA AYAME | Registration No.: R21103838