Current jobs related to Apac Consumer Practices Program Manager - Singapore - PAYPAL PTE. LTD.
-
Business Development Manager
7 days ago
Singapore Consumer Full time**Job Title** : Business Development Manager - Consumer **Summary of Role**: As a New Business Sales Manager you will be responsible for engaging with senior leaders and winning new corporate customers by matching our information services to their business objectives and strategic initiatives. You will be working on one of our leading Intelligence Centres...
-
Apac Head of Consumer Technology
2 weeks ago
Singapore Combined Insurance Full timeThe APAC Head of Consumer Technology will work closely with the APAC Head of Consumer Business to define a technology strategy and related execution plans to support multiple cross-geography and cross-business line transformation programs. They will lead a team of Program Managers and Technology Leads in the APAC Regional Office and the APAC off-shore...
-
Apac Head of Consumer Technology
2 weeks ago
Singapore Chubb Full timeThe APAC Head of Consumer Technology will work closely with the APAC Head of Consumer Business to define a technology strategy and related execution plans to support multiple cross-geography and cross-business line transformation programs. They will lead a team of Program Managers and Technology Leads in the APAC Regional Office and the APAC off-shore...
-
Apac Consumer Insights Manager for Consumer
2 weeks ago
Singapore 3M Full timeJob Description: 3M’s Consumer Business Group is seeking a regional Consumer Insights Manager to join the APAC Marketing Centre, Consumer Business Group (CBG), to be a key member the function. This position will be responsible for planning and managing consumer research focused on delivering insights-based direction to the business for operational...
-
Business Development Manager
1 week ago
Singapore Consumer Full time**Business Development Manager - Consumer** GlobalData is a leading intelligence platform for the world’s largest industries. We empower organizations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert...
-
Head of IT, APAC
5 days ago
Singapore SharkNinja APAC Full timeOur mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.SharkNinja APAC is rapidly expanding our business, driven by strong innovation and unprecedented growth over the past 5 years. As our...
-
Regional Head of Talent and Dei Apac
5 days ago
Singapore Johnson & Johnson Full timeJohnson & Johnson is currently recruiting a Regional Head of Talent and DEI APAC (New Consumer Health Company). This position is located in Singapore. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products, and services to...
-
Consumer Architect, Apac
8 hours ago
Singapore Chubb Full time**Core Competencies**: - Able to design and implement effective digital product underwriting and consumer strategies, incorporating technology driven solutions within the Consumer business lines across digital partnership, sales, operational, claims and data. - Deep understanding of delivering Insurance technology solutions to partners, customers,...
-
Design Manager, Apac Retail Creative
1 day ago
Singapore Consumer Products Games & Publishing Full timeWherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of...
-
Manager, People Programs Apac
7 days ago
Singapore GroupM Full time**Position title: Manager, People Programs APAC** *** **OVERVIEW OF THE JOB** GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are seeking a highly organized and experienced **Manager, People Programs APAC** to join our dynamic People team. This...
Apac Consumer Practices Program Manager
3 weeks ago
PayPal’s Global Customer Practices team is looking for an experienced and energetic Manager to support the teams responsible for overseeing the company’s commitment to delivering products and services in a fair and transparent manner, including developing global standards based on industry best practices and global customer protection laws.
This Singapore-based role will report to the Program Director of Global Customer Practices (GCP), and oversee implementation of the programs in the Asia-Pacific region (APAC).
Responsibilities include:
- Supporting the vision, strategy, and roadmap to develop and evolve the global customer practices programs in line with regulatory requirements, business goals, and PayPal values
- Supporting the development and implementation of the enhanced global customer practices program for APAC, inclusive of various customer protection laws and regulations.
- Maintaining and reviewing various policies to govern complaints management and compliance with regulatory obligations pertaining to customer fairness, payments, and lending
- Providing input into horizontal risk assessments and monitoring to evaluate PayPal’s management of compliance with applicable regulatory obligations in APAC to be incorporated into relevant Annual Risk and Compliance Plans and inform GCP monitoring activities
- Coordinating with in-market colleagues to ensure fair treatment of customers by establishing a leading customer protection compliance program, including stakeholders throughout the APAC Region, including Australia
- Consulting on testing of applicable obligations, including targeted fair lending testing and oversight of fairness concerns relating to machine learning-driven automated models
- Supporting the development of annual complaints management program expansion strategies and monitoring complaint activity for compliance with enterprise standards for fairness
- Monitoring new and emerging regulatory developments impacting customer protection, including identifying trends and potential impacts on business activities in APAC
- Supporting development and roll-out of global customer protection program trainings
Qualifications:
- 8+ years of compliance, customer protection, banking, or similar experience
- Strong communication and presentation skills; ability to communicate and help non-experts understand applicable requirements
- Strong writing skills, with attention to detail and ability to generate original documents
- Excellent investigative and analytic skills to identify trends and insights
- Familiarity with, and strong interest in, financial services technology, mobile and alternative payments, as well as emerging technology
- Ability to thrive in a fast-paced, changing environment by multitasking effortlessly and managing competing priorities under demanding deadlines
- Demonstrates strong and effective leadership skills and ability to operate comfortably within a complex cultural, global environment
- Demonstrated ability to learn quickly, manage projects and drive results
- Proven track record of driving results and building effective relationships
- Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature
- Regulatory & fintech experience preferred
