Current jobs related to Consumer Practices Program Mgr - Singapore - PAYPAL PTE. LTD.
-
Materials Program Mgr I
1 week ago
Singapore Ultra Clean Technology Full timeOverview Join UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every...
-
Sr Partner Marketing Mgr – Connected Commerce
3 weeks ago
Singapore PayPal Full timeSr Partner Marketing Mgr – Connected Commerce (APAC) PayPal is seeking a Sr Partner Marketing Mgr – Connected Commerce (APAC) to drive regional adoption of PayPal World across key APAC markets. PayPal World is a bold new platform designed to deepen engagement between merchants, consumers, and wallet partners across global markets. At its core, PayPal...
-
Sr Partner Marketing Mgr
7 days ago
Singapore PayPal Full timeSr Partner Marketing Mgr – Connected Commerce (APAC)PayPal is seeking a Sr Partner Marketing Mgr – Connected Commerce (APAC) to drive regional adoption of PayPal World across key APAC markets. PayPal World is a bold new platform designed to deepen engagement between merchants, consumers, and wallet partners across global markets. At its core, PayPal...
-
Mgr Consulting Ii
2 weeks ago
Singapore Hewlett Packard Enterprise Full timeMgr Consulting II This role has been designated as ‘Office’, which means you will primarily work from an HPE office. **_ Job Family Definition:_** Manage the delivery of high-quality, innovative systems integration and consulting services. Provide expertise to the Practices. Plan for and deliver a workforce that ensures profitability. **_ Management...
-
Sr Partner Marketing Mgr
7 days ago
Singapore PayPal Full timeSr Partner Marketing Mgr – Connected Commerce (APAC) PayPal is seeking a Sr Partner Marketing Mgr – Connected Commerce (APAC) to drive regional adoption of PayPal World across key APAC markets. PayPal World is a bold new platform designed to deepen engagement between merchants, consumers, and wallet partners across global markets. At its core, PayPal...
-
Singapore PayPal Full timeSr Partner Marketing Mgr – Connected Commerce (APAC) PayPal is seeking a Sr Partner Marketing Mgr – Connected Commerce (APAC) to drive regional adoption of PayPal World across key APAC markets. PayPal World is a bold new platform designed to deepen engagement between merchants, consumers, and wallet partners across global markets. At its core, PayPal...
-
Assist Mgr/snr Assist Mgr, Creative Strategy and
2 weeks ago
Singapore Singapore Management University Full timeCOMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...
-
Singapore Singapore Management University Full timeCOMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...
-
Assistant Mgr/snr Asst Mgr, Rev
6 days ago
Singapore Singapore Management University Full timeCOMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...
-
SR MGR SUPPLY CHAIN
7 days ago
Singapore TE Connectivity Full timeJoin to apply for the SR MGR SUPPLY CHAIN role at TE Connectivity 4 weeks ago Be among the first 25 applicants Join to apply for the SR MGR SUPPLY CHAIN role at TE Connectivity At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview The Supply...
Consumer Practices Program Mgr
3 weeks ago
PayPal’s Global Customer Practices (GCP) team is looking for an experienced and energetic Manager to support the teams responsible for overseeing the company’s commitment to delivering products and services in a fair and transparent manner, including developing global standards based on industry best practices and global customer protection laws.
This Singapore-based role will report to the Program Director of Global Customer Practices (GCP), and oversee implementation of the programs in the Asia-Pacific region (APAC).
Responsibilities include:
- Supporting the vision, strategy, and roadmap to develop and evolve the global customer practices programs in line with regulatory requirements, business goals, and PayPal values
- Supporting the development and implementation of the enhanced global customer practices program for APAC, inclusive of various customer protection laws and regulations.
- Maintaining and reviewing various policies to govern complaints management and compliance with regulatory obligations pertaining to customer fairness, payments, and lending
- Providing input into horizontal risk assessments and monitoring to evaluate PayPal’s management of compliance with applicable regulatory obligations in APAC to be incorporated into relevant Annual Risk and Compliance Plans and inform GCP monitoring activities
- Coordinating with in-market colleagues to ensure fair treatment of customers by establishing a leading customer protection compliance program, including stakeholders throughout the APAC Region, including Australia
- Consulting on testing of applicable obligations, including targeted fair lending testing and oversight of fairness concerns relating to machine learning-driven automated models
- Supporting the development of annual complaints management program expansion strategies and monitoring complaint activity for compliance with enterprise standards for fairness
- Monitoring new and emerging regulatory developments impacting customer protection, including identifying trends and potential impacts on business activities in APAC
- Supporting development and roll-out of global customer protection program trainings
Qualifications:
- 10+ years of compliance, customer protection, banking, or similar experience
- Strong communication and presentation skills; ability to communicate and help non-experts understand applicable requirements
- Strong writing skills, with attention to detail and ability to generate original documents
- Excellent investigative and analytic skills to identify trends and insights
- Familiarity with, and strong interest in, financial services technology, mobile and alternative payments, as well as emerging technology
- Ability to thrive in a fast-paced, changing environment by multitasking effortlessly and managing competing priorities under demanding deadlines
- Demonstrates strong and effective leadership skills and ability to operate comfortably within a complex cultural, global environment
- Demonstrated ability to learn quickly, manage projects and drive results
- Proven track record of driving results and building effective relationships
- Operate with strong integrity with the ability to handle projects of a sensitive and confidential nature
- Regulatory & fintech experience preferred
