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Dev Ops Engineer

3 weeks ago

Park Road, Singapore Commonwealth Bank Full time

**UDT DevOps Engineer**
- _You are passionate about improving customer outcomes by implementing and evangelizing automation solutions _
- _We're embarking on an engineering transformation program and ready to push the boundaries. _
- _Together we will build tomorrow’s bank today, using world-leading engineering, technology, and innovation. _

**Do work that matters**

Operations Technology is the engine room of the CBA Group dedicated to running, improving and transforming the processes that deliver products and services to the CBA Group’s customers.

**See yourself in our team**

As part of the Workflow Automation (UDTs) Squad, you will a join a team in CBA India and Sydney providing support and managing citizen-developed tools such as VBA macros and MS Power Apps. Citizen-developed tools are called User-developed tools (UDTs) in CBA.

As part of the UDTs Squad, you’ll be collaborating and working with other squad members and stakeholders on the following:

- Provide support for user developed tools issues and required maintenance (eg. required updates to macros and UDTs code)
- Analyse existing UDTs: identifying how these can be automated and/or implemented better considering resiliency, availability, security, requirements, risk management
- Drive and implement automation on the UDTs space to drive down operational toil, reduce technical debt and improve resiliency of UDTs
- Collaborate with teams across the Group to triage priority incidents, contributing to blameless post mortems, and ensuring permanent closure of incidents, including remediation of root causes and contributing factors

**We’re interested in hearing from people who**:

- Are passionate and driven about automation and reliability engineering; and collaborating with stakeholders to deliver meaningful customer outcomes
- Have advanced skill set in using MS products such as: MS Access, Excel, Outlook, Power Point, SharePoint, Word
- Have experience and exposure to Microsoft Power Platform (Power Apps and Power Automate)
- Ready to undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Bank policies and external regulatory requirements
- Have analytical and growth mindset; strong in problem solving; have abilities to identify and drive automation and improvement opportunities

**We are also seeking people who are**:

- Are confident in mission-critical operations including participating in support calls for resolution of incidents to production services
- Are confident partnering with teams to identify and implement automation opportunities to drive down operational toil and technical debt
- Proficient working in a DevOps environment and practicing Agile ways of working

**Tech skills**

We use a broad range of tools, languages, and frameworks. We do not expect you to know them all. Experience or exposure with some of these, or a willingness to learn these skillsets (or equivalents) will set you up for success in this team.
- Proven experience in developing and maintaining VBA macros
- Experience on Power Platform products: Power Automate and Power Apps
- Automation and Shell Scripting skills: C#, HTML,.Net, SQL, VBA
- SDLC; CI/CD and common ecosystems; and toolchains
- Advanced skillset in using MS products: MS Access, Excel, Outlook, Power Point, SharePoint, Word
- Database Management skills: MS Access, SQL
- Strong troubleshooting skills and passion for driving reliability engineering
- Systems Management: Setting up scheduled jobs
- Observability and Monitoring: setting up alerting and monitoring with tools such as Splunk, Grafana or similar tooling

**Working with us**:
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

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