Receptionist Lead
2 weeks ago
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s
duties include offering administrative support across the organization. You will welcome
guests and greet people who visit the business. You will also coordinate front-desk activities,
including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a
customer service role. You should also be able to deal with emergencies in a timely and
effective manner, while streamlining office operations. Multitasking and stress management
skills are essential for this position. This role may require working in shifts, so flexibility is a
plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes
guests positively, and executes all administrative tasks to the highest quality standards.
Ensure compliance with departmental policies and procedures
Serve as liaison between office and building management
Data entry into MS Word, Excel, and Outlook
Answers main telephone line giving name of work unit
Back up Office Coordinator duties
Serve as the front desk receptionist
Manage day-to-day department operations in cooperation with the Manager
Receiving visitors at the front desk by greeting, welcoming, directing and
announcing them appropriately
Handles telephone calls in a professional and helpful manner
Welcome on-site visitors and announce/escort them to appropriate staff
Manage daily incoming/outgoing mail,
Assist with facilities and building management
Order front office supplies and keep inventory of stock
Keep updated records of office expenses and costs
Maintain office security by following safety procedures and controlling access via the
reception desk (monitor logbook, issue visitor badges)
Requirements and skills
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
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