Call Centre Officer

2 weeks ago

Geylang, Singapore Kah Motor Co Sdn Bhd Full time

Job Responsibilities:

- To attend to customers’ phone enquiries and calls deployment.
- To provide service reservations.
- To coordinate breakdown site services for customers.
- To answer live chat queries.
- To make outbound calls to remind customers for car servicing and surveys pertaining to after sales services.
- To update customers’ particulars in the system.
- To process online payment.
- To perform other ad-hoc duties as assigned.

Job Requirements:

- Minimum GCE ’O’ level or equivalent.
- Service-oriented mindset.
- Team player with good discipline and positive attitude.
- Equipped with administrative experience will be an added advantage.

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Gym membership
- Health insurance
- Professional development

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- 13th month salary
- Commission pay
- Overtime pay
- Yearly bonus

**Experience**:

- Call center: 1 year (preferred)

Ability to Commute:

- Singapore 408651 (preferred)

Work Location: In person

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