Liaison Officer

6 days ago


Singapore CREDIT AGRICOLE CORPORATE AND INVESTMENT BANK Full time

**Summary of the position**:

- Processing export letter of credit advising/confirmation & liaising with relationship manager & clients responsible
- Processing outward collection with and without forfaiting
- Able to support Team Lead whenever necessary

**Provide secure, quality & efficient support for ETF which includes**:
**1) Manage Operational risks**

Ensure that transactions are processed;
- Within acceptable technical risks and in compliance with bank’s rules and operation procedures
- In conformity with conditions of BLA/TFl or delegated authority
- Timely processing of transactions by platform
- Timely and accurately of all events in the life of the transactions, including resolution of suspense items
- Responsible for the swift resolution of any pending items (events, payments, accounting entries, reporting) with ETF platform

**2) Provide good customer service**
- Maintain same day processing
- Provide appropriate technical advice to customers and Relationship Managers

**3) Business continuity**
- Provide backup whenever is required

Main duties:

- Review export LC and contacting customers to clarity on ambiguous terms
- Review export schedules against documents presented by clients/banks before scanning over to platform
- Ensure that transactions are processed in conformity with conditions of BLA/TFl or delegated authority
- Ensure transactions posted into Eboni are correct.
- Monitor/trace on posted transactions in Eboni that issuance/payment are executed within the time frame in SLA or as highlighted
- Perform any sanction controls as per procedures

Secondary duties:

- Perform monthly supervision of GL and quarterly supervision of physical files of TE clients
- Backup any duties whenever is required
- Involve in any projects being assigned by department head



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