Cafe Manager

1 week ago


Tampines Central, Singapore The Alley Group Pte Ltd Full time

**Key Responsibilities**:

- **Café Operations**: Manage daily operations, maintaining cleanliness, organization, and stock levels. Ensure consistency in food and beverage quality, with an emphasis on bubble tea.
- **Sales & Revenue Growth**: Develop strategies to drive customer engagement, analyze sales data to identify growth opportunities, and create promotions or seasonal items to increase sales.
- **Customer Service**: Lead by example in delivering exceptional service, resolve customer issues, and train staff to maintain high service standards.
- **Bubble Tea Barista Work**: Prepare high-quality bubble tea and other beverages. Train staff to ensure consistent preparation and presentation. Assist in developing new bubble tea flavors.
- **Workshop Hosting**: Plan and host engaging bubble tea workshops for customers and corporate clients, creating a fun and educational experience. Work with marketing to promote workshops.
- **Team Management**: Hire, train, and manage café staff, ensuring efficient staffing during peak hours. Conduct performance reviews and manage schedules.
- **Financial Management**: Manage the café’s budget, control expenses, and ensure profitability. Handle daily cash management and collaborate on financial goals.
- **Health & Safety Compliance**: Ensure adherence to food safety and hygiene standards. Regularly inspect equipment and facilities to maintain safety.

**Key Qualifications**:

- Experience in café management or a similar leadership role in the F&B industry.
- Knowledge of bubble tea preparation and café operations.
- Strong sales, leadership, and customer service skills.
- Ability to multitask and work under pressure.

**Preferred Qualifications**:

- Experience in bubble tea or barista roles.
- Passion for the dessert and beverage industry.

Pay: Up to $3,080.00 per month

**Benefits**:

- Employee discount
- Health insurance
- Promotion to permanent employee

Schedule:

- Day shift
- Early shift
- Night shift
- Shift system

Supplemental Pay:

- Attendance bonus
- Overtime pay

Work Location: In person


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