Presales Solution Advisor

1 week ago


Singapore ESKER DOCUMENT AUTOMATION ASIA PTE. LTD. Full time

**Pre-Sales Solution Advisor
**Role Description**:
Prepare and deliver product demonstration and presentation to customers and partners. Understand customers’ requirements and propose solutions and advices on Esker’ solutions.

**Key Tasks/Duties**:

- Provide pre-sales groundworks in terms of providing market data, ensuring right prospect and customer profiles
- Gather and understand customers’ requirement and propose customized solution to match their expectations. Advise clients on P2P and O2C business process best practices
- Provide products and solutions knowledge, business process and solution design support to the Sales team.
- Provide support for the Sales team throughout the entire sales cycle include sales pitches/presentations and managing customers’ expectation and timeline
- Prepare and deliver product demonstration of Esker cloud solutions

**Educational Requirements**:
Bachelor or Master degree in Computer Science or Engineering

**Required Work Experience**:

- At least 5 years’ experience in software pre-sales in a direct and/or channel account ownership role
- Experience in managing full cycle complex pre-sales and presenting to multiple levels within customer organization
- Experience in demonstrating solutions to customers or prospects
- Proven track record of achieving sales quota of software & SaaS revenue

**Essential knowledge, skills & abilities**:

- Good knowledge of Purchase to Pay and Order to Cash processes cycles, business process, technical architecture and solutions design
- Able to write technical sales pitch, assist in building business case for sales team, respond to enquiries and highlight Esker products and solutions features and benefits
- Good knowledge of ERP logics like SAP, JDE or Oracle (AP, FI, MM) or Accounting software (Sage, Coda, Sun Account) is a bonus
- Able to configure software solution with some light customization using Java Script
- Knowledge of cloud solutions is an advantage
- Exposure with relational databases (Oracle, DB2, SQL Server), Microsoft Windows Server, integration with SAP or other major ERP is a bonus
- General knowledge in the areas of accounting and finance is a plus

**Internal work relationships**:

- Work with both Asia and Global Professional Service consulting teams on project implementation planning and resourcing, wherever needed
- Actively participate in continual improvement of solutions and features with Esker Research & Development team and share information on field requirements, customer feedbacks and country/market intelligence
- Work with marketing team to ensure alignment in marketing strategies and campaigns for Esker’s solutions
- Work with Customer Experience team on on-going management of customer relationships, loyalty and support

**Other Requirements**:

- Possess excellent verbal, written communication, interpersonal and presentation skills
- Flexible to travel (domestic and/or international) to meet business needs.
- Strong analytical and problem-solving skills

Languages:

- Fluent in English
- Mandarin, Cantonese or French is a plus


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