
Production Support
2 weeks ago
Experience: 6-9 Years
Role: Production Support
Key Skills:
AS400, COBOL, Java, DevOps
Key Responsibilities:
- Work with L2 team in incident management and production monitoring
- Work with L3 team lead to plan problem fix to meet TRO
- Implement changes in production following Aldon LME and/or DevOps process
- Attend and present change items in CCM meeting
- Analyse production issue trend and give feedback to development on quality improvement.
Key Requirements:
- 6 or more years IT working experience in production support role in bank/FI environment
- Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage
- Having intermediary level knowledge and skills in open system (Linux, UNIX), J2EE technology and Java coding is preferred
- A team player good at collaborating with teammates and people crossing teams to get job done
- Ability to work independently and sharp problem analysis and resolution skills
- Good communication skills with technical and non-technical stakeholders
- Time management and work prioritization
- Be able to work under pressure
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