
E-commerce Logistics Assistant
2 weeks ago
**E-commerce Logistics Assistant**
This position works directly with the Operations Manager to ensure all logistics from receiving of goods, order processing and fulfilment is done in a timely and efficient manner
Giftionery International is a digital first company that sells corporate gifts, stationery and other products to both the B2B and B2C market through multiple online e-commerce channels. We believe in empowering and developing our staff, giving them work that is both motivating and challenging whilst creating developmental opportunities in a supportive environment.
**Overview**:
- $1800-$2500
- 5 Day work week (mon to fri)
- 9am to 6pm working hours with 1 hour lunch
- Additional working hours required compensated with OT pay
- Warehouse environment with air con office
- Class 3A license with driving experience **(Essential)**
- 14 days of annual leave (negotiable)
- Physically fit (able to carry up to 15kg carton boxes)
**Specific Responsibilities**
**Packing and Fulfilment of Orders**
- Download and print orders from online system
- Update status in system
- Pick and pack orders
- Label boxes when ready to be shipped
- Arrange with 3PL for pickup and monitor if not picked up
- In person fulfilment with in house vehicle for time sensitive orders
**Inventory Management**
- Receiving of incoming inventory into warehouse
- Checking of inventory against PO
- Approving and accepting PO
- Raise issues with incoming goods (missing / wrong )
- Stock take
- Management of inventory and warehouse space
**Order Processing**
- Arrangement of redelivery if delivery failed
- Change of delivery timing or details for order
- Handling of returns
- Contacting customer for replacement / exchanges / issues with order
- Updating of status when order is packed / sent to 3PL / delivered
- Checking and processing of signed Delivery Orders and updating system
- Sorting of Delivery order and pass over for invoicing.
**Manpower Management**
- Hiring and management of part time staff
- Managing ad hoc delivery service providers
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