
Application Support Engineer
23 hours ago
**Application Support Engineer (Web App)**
**You are hired under a Software company who providing custom software solutions (web app) to their client in FinTech and Gaming industry.**
**In this role, you are responsible as a L1 engineer to offer your support to solve our user issues.**
- Salary package up to $4,500 + AWS + VB (approx. 2-3 months bonus)
- 12-hours shift arrangement with 3-2-2-3 working pattern (working from home during night shift) - no need to standby after working hours
- 8 am to 8 pm (morning shift) / 8 pm to 8 am (night shift)
- Dynamic & fun working environment
- Office Location: Tanjong Pagar
**Responsibilities**:
- Understand and troubleshoot software issues reported by clients, resolve them effectively, and provide timely updates on the status of ongoing support cases.
- Build strong relationships with clients, ensuring clear and effective communication throughout the support process.
- Utilize support ticketing systems to track and manage support cases, ensuring accurate and up-to-date information.
- Document troubleshooting steps, solutions, and knowledge base articles to enable self-service support resources for clients.
- Act as a liaison between clients and internal teams to ensure effective communication and issue resolution.
**Requirements**:
- Min diploma in Computer science or any relevant discipline
- Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients.
- Customer-centric mindset with a focus on delivering exceptional support experiences.
If you are ready to embark on a journey of modern technologies, we invite you to submit your updated resume now
- Ng Kee Hung (Vickus) - R2091423
- ScienTec Consulting Pte Ltd - 11C5781
-
Application Support Engineer
2 weeks ago
Singapore Rapsys Technologies Pte Ltd. Full timeOverview We're Hiring: Application Support Engineer (Helpdesk)We are seeking a dedicated Application Support Engineer to join our helpdesk team and provide technical assistance to users. The ideal candidate will have strong problem-solving skills, technical knowledge, and excellent communication abilities to troubleshoot application issues, resolve user...
-
IT Application Support Engineer
4 weeks ago
Singapore EXIM & MFR ENTERPRISE Full timeThe IT Application Support Engineer to ensure effective operation, support, and continual improvement of business-critical applications (such as ERP, CRM, HRIS, and other internal platforms) and to provide essential user support on applications that may include basic infrastructure-related IT issues. The role is vital in maintaining business continuity by...
-
Application Support Engineer
2 weeks ago
Singapore Rapsys Technologies Pte Ltd. Full timeOverview We're Hiring: Application Support Engineer (Helpdesk) We are seeking a dedicated Application Support Engineer to join our helpdesk team and provide technical assistance to users. The ideal candidate will have strong problem-solving skills, technical knowledge, and excellent communication abilities to troubleshoot application issues, resolve user...
-
Application Support Engineer
1 week ago
Singapore ELEC-PRO TECHNOLOGY PTE. LTD. Full timeOur Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Application Support Engineers who are responsible to support software applications, troubleshoot the production issues reported by end users, and resolve the application incidents during agreed SLA time...
-
Application Support Engineer
3 weeks ago
Singapore ELEC-PRO TECHNOLOGY PTE. LTD. Full timeRoles & ResponsibilitiesOur Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Application Support Engineers who are responsible to support software applications, troubleshoot the production issues reported by end users, and resolve the application incidents...
-
Application Support Engineer
1 week ago
Singapore ELEC-PRO TECHNOLOGY PTE. LTD. Full timeRoles & Responsibilities Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Application Support Engineers who are responsible to support software applications, troubleshoot the production issues reported by end users, and resolve the application incidents...
-
Application Support Engineer
23 hours ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeApplication Support Engineer (1-Year Contract) **About the Role** We are seeking a proactive and detail-oriented **Application Support Engineer**for a **1-year contract**to provide comprehensive support across front - and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident...
-
Senior Mechanical Design Specialist
2 weeks ago
Singapore beBeeMechanical Engineer Full time $90,000 - $120,000Job OverviewXnergy is a multi-VC funded and Sovereign-backed power solutions company, pioneering high-power universal contactless charging for global electrified mobility.We were voted a APAC 25 company in 2020 by Cleantech Group, recognizing our potential to make a significant impact in the next five-to-ten years.Our HQ is based in Singapore, with plans to...
-
Senior Mechanical Design Specialist
2 weeks ago
Singapore beBeeMechanical Engineer Full timeJob Overview Xnergy is a multi-VC funded and Sovereign-backed power solutions company, pioneering high-power universal contactless charging for global electrified mobility. We were voted a APAC 25 company in 2020 by Cleantech Group, recognizing our potential to make a significant impact in the next five-to-ten years. Our HQ is based in Singapore, with...
-
Application Support Engineer
5 days ago
Singapore THE EDGE CONTRACTING SERVICES PTE. LTD. Full timeApplication Support Engineer (1-Year Contract) About the Role We are seeking a proactive and detail-oriented Application Support Engineer for a 1-year contract to provide comprehensive support across front- and back-office operations. You will play a key role in ensuring seamless business processes, system reliability, and effective incident management. ...