Application Support Engineer

2 weeks ago


Singapore ScienTec Consulting Full time

**Application Support Engineer (Web App)**

**You are hired under a Software company who providing custom software solutions (web app) to their client in FinTech and Gaming industry.**
**In this role, you are responsible as a L1 engineer to offer your support to solve our user issues.**
- Salary package up to $4,500 + AWS + VB (approx. 2-3 months bonus)
- 12-hours shift arrangement with 3-2-2-3 working pattern (working from home during night shift) - no need to standby after working hours
- 8 am to 8 pm (morning shift) / 8 pm to 8 am (night shift)
- Dynamic & fun working environment
- Office Location: Tanjong Pagar

**Responsibilities**:

- Understand and troubleshoot software issues reported by clients, resolve them effectively, and provide timely updates on the status of ongoing support cases.
- Build strong relationships with clients, ensuring clear and effective communication throughout the support process.
- Utilize support ticketing systems to track and manage support cases, ensuring accurate and up-to-date information.
- Document troubleshooting steps, solutions, and knowledge base articles to enable self-service support resources for clients.
- Act as a liaison between clients and internal teams to ensure effective communication and issue resolution.

**Requirements**:

- Min diploma in Computer science or any relevant discipline
- Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical clients.
- Customer-centric mindset with a focus on delivering exceptional support experiences.

If you are ready to embark on a journey of modern technologies, we invite you to submit your updated resume now
- Ng Kee Hung (Vickus) - R2091423
- ScienTec Consulting Pte Ltd - 11C5781



  • Singapore AVEPOINT SINGAPORE PTE. LTD. Full time

    About the PositionWe are seeking a highly skilled Application Support Engineer to join our team in Singapore. As an Application Support Engineer, you will be responsible for providing technical support to our clients, ensuring that their application-related issues are resolved promptly and efficiently.Key Responsibilities:Provide technical support to...


  • Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesPosition SummaryThe Application Support Engineer will be part of a team of engineers who will be required to play a crucial role in troubleshooting, resolving technical issues, and carrying out day to day operational activities primarily responsible for providing application support to a suite of Payments System applications in...


  • Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesPosition SummaryThe Application Support Engineer will be part of a team of engineers who will be required to play a crucial role in troubleshooting, resolving technical issues, and carrying out day to day operational activities primarily responsible for providing application support to a suite of Payments System applications in...


  • Singapore Michael Page International Pte Ltd Full time

    The role of Application Support Engineer with Michael Page International Pte Ltd is a critical position that requires expertise in various technical areas. Job Description This individual will be responsible for providing Level 2 support to applications, handling escalated incidents from Level 1 support and ensuring timely resolution within defined SLAs. The...


  • Singapore ARISTON SERVICES PTE. LTD. Full time

    Application Remediation - Hands on experience in SAP FICO. - Should have experience in L2/L3/Enh support model. - Should have experience in client management. **Additional Job Details**: 1 - Application Remediation 2 - Engineering Technical Support (Expert) 3 - IT Troubleshooting (Advanced) 4 - SAP for Retail Finance & Controlling (FICO) (Advanced)


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Join our client team as an Application Support Engineer and play a pivotal role in revolutionizing their Student Management SystemPosition: IT Application Support Engineer Project: .Net application / Oracle databases Job Type: One year (Renewable) Salary up to $6000 (basic) Working Location: West Responsibilities:Collaborate closely with our Student...


  • Singapore This is an IT support group Full time

    We are looking for an experienced Application Support Analyst to join our team and provide end-to-end support across critical business applications. This role involves a blend of L2/L3 support, incident management, troubleshooting, and close collaboration with development and DevOps teams. The ideal candidate has a strong background in SQL, Java, and...


  • Singapore Charterhouse Partnership Singapore Full time

    One of our key clients in the financial services sector is seeking to hire an Application Support Engineer. This individual will be responsible for providing Level 2 technical support and must possess a robust background in Java development. Key Responsibilities: L2 Production Support: Deliver comprehensive Level 2 production support for Java-based...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJoin our client team as an Application Support Engineer and play a pivotal role in revolutionizing their Student Management SystemPosition: IT Application Support Engineer Project: .Net application / Oracle databases Job Type: One year (Renewable) Salary up to $6000 (basic) Working Location: WestResponsibilities:Collaborate...


  • Singapore Thatz International Pte Ltd Full time

    **Application Support Engineer** **Job Title**: Application Support Engineer **Work Location**: South, Singapore **Primary Responsibilities**: 2. Respond to and resolve issues raised by internal teams and customers in a timely and efficient manner, and escalate issues to appropriate teams when necessary. 8. Perform other duties and responsibilities as...


  • Singapore This is an IT support group Full time

    **Responsibilities and Duties**The successful candidate will be responsible for managing and providing support for systems, as well as designing and developing new applications. They will work closely with the team lead, project managers, vendors, and business users to deliver solutions/applications and resolve users' problems.


  • Singapore INNERGY CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a reliable and proactive Application Support Engineer for one of our established clients. Reporting to the Senior Manager (PMO), he/she will be responsible for supporting, troubleshooting, and fixing application errors that arise across the business. The ideal candidate should possess a minimum of 3 years' relevant...


  • Singapore Geotab Full time

    Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the...


  • Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Presently we have a Job Opening for a Application Support Engineer position- Perform the day-to-day activities of the Operations team and coordinate with managers to develop, establish and maintain project management standards and procedures - Provide updates to leads on the progress of tickets. 2. Ability to communicate with users and offshore development...


  • Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full time

    **Application Support Engineer** **Responsibilities** - Involved in the requirements gathering, analysis, system integration test, and user assisted testing as part of the Software Development Lifecycle (SDLC) - Support Disaster recovery exercises, including responding to level 2 incidents, to diagnose, troubleshoot as well as coordinate with the...


  • Singapore Millennium Management LLC Full time

    Application Support Engineer Application Support Engineer Millennium's systems are highly multi-process, in some cases with hundreds of instances needed to support the different flows, high volumes, and low latencies our traders and portfolio managers require. As such, our support teams need to demonstrate flexibility to deep-dive on technical issues...


  • Singapore ScienTec Consulting Pte Ltd Full time

    We are looking for an L1+L2 App Support Engineer to join our dynamic team You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users. Competitive remuneration package (up to $4,000 + AWS + Variable Bonuses). Hybrid working arrangement. Be part of a collaborative and supportive team that...

  • Application Support

    1 week ago


    Singapore Rapsys Technologies Full time

    Job Position : Application Support Experience : 1-2 Years Job Description: We can look for L1/L2 IT support /helpdesk engineers with basic Linux experience is a must ( Linux OS ) No shifts but 24*7 on call support Contract length: 12 months **Experience**: - Application Support: 2 years (preferred)


  • Singapore Climate Impact X Full time

    **Trusted carbon credits. Real impact.**: Climate Impact X (CIX) is a Singapore-based global carbon exchange and marketplace that aims to scale the voluntary carbon market; through a joint venture by DBS, SGX, Standard Chartered and Temasek. CIX offers distinct platforms and products that cater to the needs of different carbon credit buyers and sellers. The...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for an L1+L2 App Support Engineer to join our dynamic team You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.Competitive remuneration package (up to $4,000 + AWS + VB). Hybrid working arrangement. Be part of a collaborative and supportive team...