Visitor Experience Assistant

2 days ago


Singapore REGALRARE GEM MUSEUM PTE. LTD. Full time

In this role, you will be responsible for assisting in administrative and operations related to Visitor Experience.

This role has a strong administrative focus, which involves working with staff, external parties & visitors to advocate excellent visitor experience to the Museum.

**Responsibilities**:

- Event, product, venue creation in system for new exhibitions & promotions.
- Provide excellent customer experience to visitors at all times.
- Ensure safety of artefacts on display.
- Perform ticketing sales transaction e.g. printing of tickets.
- Pre-printing of tickets and facilitate tour groups.
- Assist visitors with enquires.
- Comply with health & workplace safety requirements.
- Maintain professional appearance at all times.
- Assist in general administrative activities and other adhoc duties as assigned.
- Liaise and organise Tours (corporate, VIP, public sectors, community groups) to experience the museum.

**Qualifications**
- Pior relevant experience of minimum 2 years in Museum, Art Gallery or any related establishment are advantageous.
- Good interpersonal and communication skills.
- Ability to work independently.
- Good working knowledge of Microsoft Office Suite.
- A good command of written and spoken English is essential.
- Team player + individual contributor.
- Ability to manage & de-escalate any complaints.



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