Account Manager

1 day ago

Singapore INFUSE Full time

**OUR HIRING PROCESS**:

- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it's decision time If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.

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We're seeking an **Agency Partnership Account Manager** based in **Singapore**. You'll own and grow relationships with agency partners that are critical to expanding INFUSE's local presence and driving demand-led growth for our enterprise clients.

**What You'll Do**:

- Serve as the **primary day-to-day lead** for managing agency relationships across Singapore.
- Own the **RFP process**: ensure timely, compelling responses aligned with client and partner expectations.
- Build and maintain **strong agency connections** through regular touchpoints—whether check-ins, coffee meetings, lunch or the occasional happy hour (with budget-wise discretion).
- Stay attuned to **agency shifts and opportunity signals**—identify new needs, market dynamics, and growth opportunities.
- Drive **client retention and renewals** for agency-linked accounts, working proactively to maintain momentum.
- Collaborate closely with the **Account Director** to advance renewal pipelines and escalate opportunities.
- Partner with the **GTM Strategist** to coordinate agent-facing workshops, research-sharing sessions, and joint strategic initiatives.

**Who You Are**:

- **Proactive & Personable**: You initiate outreach, cultivate relationships effortlessly, and bridge people with a natural warmth.
- **Commercially Sharp**: You understand the drivers of agency economics and revenue dynamics, helping to identify and secure new or retained spend.
- **Structured & Strategic**: You can manage RFP workflows, track opportunity pipelines, and stay organized across multiple partners.
- **Collaborative Team Player**: You partner across internal teams—sales, strategy, activation—to drive mutual success.
- **Region-Savvy**: familiar with the Singapore market and agency culture, you navigate local expectations and nuances confidently.

**Qualifications**:

- **Minimum 3- 5+ years** experience in agency management, account leadership, or demand generation across B2B consultative environments.
- Demonstrated proficiency in **driving renewals**, managing RFP cycles, and engaging cross-functional stakeholders.
- Solid interpersonal and communication skills, combined with commercial acumen in service-based partnerships.
- A track record of success in **client retention** and agency-facing engagement.

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