L2 Application Support Engineer

3 days ago


Singapore Luxoft Full time

**Project** Description**:
**Responsibilities**:

- To coordinate and support infrastructure maintenance activities
- To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business
- To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business
- To enhance existing support process to maintain/improve service level & quality

**Skills**:
Must have
- At least 2 years of working experience in L2 Application Support Environment
- Core technical competency required:
- Linux; Unix Shell Scripting
- SQL (MYSQL/MSSQL)
- Java/Web-based
- OpenShift/Docker

Nice to have
- Good to have experience:
- AngularJS
- ActiveMQ
- Elastic Search
- Application Monitoring Tools
- CI/CD (Continuous Integration & Continuous Deployment)
- Python
- Microservices concept
- Strong analytical and problem-solving skills
- Ability to perform impact analysis in a structured manner
- Good verbal & written communication skills
- Proactive and able to work independently and under pressure
- With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

**Languages**:
English: C2 Proficient

**Seniority**:
Regular

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Technical Support (SL2)

Ref Number

VR-104038



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