IT Desktop Support

1 week ago


Downtown Core, Singapore Layers Logic IT LTD Full time

Job Description:
**Responsibilities**:
Provide on-site and remote technical support to end users.

Troubleshoot hardware, software, network, and printer issues.

Support field services with a focus on manufacturing systems (approx. 70%).

Deliver remote support to end users for desktops/laptops and software (approx. 10%).

Provide support for print services and related infrastructure (approx. 10%).

Perform system upgrades, patches, and installations as required.

Maintain asset inventory and documentation of IT services.

Coordinate with other IT teams to ensure service continuity.

**Requirements**:
4-6 years of hands-on experience in IT desktop support or field services.

Strong knowledge of Windows OS, Microsoft Office Suite, and common IT tools.

Experience supporting manufacturing environments is highly preferred.

Basic understanding of networking and printer configurations.

Excellent problem-solving and communication skills.

Ability to work independently and manage priorities effectively.

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: $3,300.00 per month

**Experience**:

- Desktop support: 3 years (required)

**Location**:

- Singapore 188024 (preferred)

Willingness to travel:

- 25% (required)

Work Location: In person


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