Front Desk Receptionist
1 week ago
**The Part-Time Front Desk Officer will only work at Orchard Center of WeTalk Singapore on Saturdays and Sundays only from 9AM to 6PM.**
- Handles inquiries promptly via live chat, social media and other platforms design to receive communication from client and communicate the same to appropriate department
- Serves as frontline in communicating available programs/courses for students
- Arranges trial class schedule with academics department
- Oversees the student admissions
- Assists the education / academic department relative to departmental activities, coordination works and program implementation
- Assists in the preparation, routing, distribution of documents across all sites
- Assists CS/Sales/Marketing Department in the implementation of promotional campaigns and activities
- Maintains a positive, empathetic and professional attitude toward customers at all times
- Acknowledges and resolve customer complaints
- Knows our products inside and out so that you can answer questions
- Keeps records of customer interactions, transactions, comments and complaints
- Provides feedback on the efficiency of the customer service process
- Ensures customer satisfaction and provide professional customer support
- Performs clerical tasks, and other adhoc task.
**QUALIFICATIONS**
- **Must be a local Singaporean only**:
- Excellent oral and written communication skills
- Able to communicate English and Mandarin
- With pleasing personality and willing to undergo training
**COMPENSATION**
- SGD12-SGD15/hour
- Subject to employee and employer CPF Contribution
**Job Type**: Part-time
**Salary**: $15.00 per hour
Schedule:
- Day shift
- Weekend availability
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