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Senior Retail Executive

2 weeks ago

Singapore OTTER F&B PTE. LTD. Full time

**Responsibilities**:

- Report directly to Head of Retail Operations
- Oversee the execution of standard operations procedures (SOP) by a group of front-end supervisors and crews
- Spot operations incompliance, address team members about it and rectify
- Work closely with the back-end operations support team to optimize business processes and workflow and improve operational efficiency
- Monitor various KPI metrics for retail operations and evaluate performance
- Manpower planning and scheduling
- Recruit full-time and part-time crews Ad-hoc clerical tasks as and when assigned by the management

**Requirements**:

- Diploma in hospitality management or equivalent
- Preferably background in retail or F&B industry
- Excellent communication skills
- Able to communicate effectively in English and Mandarin (in order to liaise with Mandarin speaking associates and vendors)
- Able to work independently with minimum supervision
- Able to start work immediately / or with short notice