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Assistant Manager/manager, Hospitality
3 weeks ago
You will be part of the team to plan and provide Hospitality Services for visitors to events organised by Experia Events Pte Ltd. Scope of work will include but not limited to the following:
- As an effective lead to oversee the planning and management of hospitality for hosted VIPs and dignitaries, including air travel and hotel accommodation.
- Liaise closely with local and foreign government bodies (e.g. ministries, statutory boards, embassies), and commercial vendors to ensure hosted guests have a positive experience.
- Develop a strong network of service providers and partners, building good rapport, and maintaining high level of communication with stakeholders.
- Navigate complex hospitality issues and find effective solutions that meet the needs, expectations, and standards of end-to-end hospitality for visiting delegations.
- Contract and appoint official hospitality vendors (e.g. travel agent, hotels) for hosted delegations.
- Maintain a strong awareness of hospitality industry developments and trends to ensure the provision of high standards, innovation, and efficient hospitality for events.
- Constantly review processes and procedures and make recommendations to the Management to improve operating efficiency.
- Form and train effective support teams comprising interns/temp staffs to support the hospitality aspect for key events.
- Manage the administration and finance for the hospitality provisions for events.
- Assist in running Experia Hospitality Services, including but not limited to setting up administrative procedures and processes to manage partners, customers, and operations.
- Support the planning and execution of events and activities that promote our services.
**Requirements**:
- Strong organizational skills with the ability to multi-task and prioritise effectively.
- A proactive and flexible attitude, with a willingness to take on new challenges and learn on the job.
- Proficient in MS Office, particularly in MS Excel and MS PowerPoint.
- Write and converse well in English. Able to communicate comfortably with foreigners.
- Willingness to work long hours a few weeks prior to events.
