Registration Executive

1 day ago

Airport Boulevard, Singapore Experia Events Pte Ltd Full time

**Key Responsibilities**:

- Assist in managing online and onsite event registration platforms including setup, testing and troubleshooting.
- Process registrations, confirm payments and maintain accurate attendee records.
- Coordinate with sales and marketing teams to validate participant data.
- Prepare and issue registration materials, badges, tickets and access passes.
- Support onsite registration operations including staffing, equipment setup and queue management.
- Generate reports on registration numbers, attendance metrics and post-event analysis.
- Assist in managing VIPs, speakers and sponsors with special registration needs.
- Ensure GDPR or data privacy compliance in handling personal data.
- Ensure IT security SOPs set in place are complied by internally and by external vendors hired to service the event.
- Contribute to improving the overall registration and guest experience.
- Perform day-to-day administrative functions and be the point-of-contact for both internal and external parties to ensure successful implementation and delivery of the project tasks.
- Perform such other roles and duties as directed from time to time by the Director and Registration Lead.

**Requirements**:

- Diploma or Degree in Business, Events Management or related field.
- Proficiency in MS Office.
- Prior experience in event registration, customer service or hospitality is preferred.
- Familiarity with event registration software.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to manage data accurately.
- Comfortable working in fast-paced, deadline-driven environments.
- Willingness to work extended hours during event periods.

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