Intellect Crisis Helpline Responder

7 days ago

Singapore Intellect Full time

**About Intellect**

Intellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental wellbeing. We're a team of psychologists, clinicians, and technologists providing an evidence-based approach to proactively help anyone, no matter where they are on their mental health journey.Our mission is to make mental health support radically more accessible, preventative & relatable, and stigma-free. Join us on our mission to reinvent how mental healthcare is being delivered

**Role & Responsibilities**
- Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members.
- Conducting risk assessments, including lethality assessment for suicide cases
- Providing a range of evidenced based, professional crisis counselling services and personal support, employing de-escalation techniques and crisis intervention techniques
- Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services.
- Maintaining accurate and detailed call reports on key issues and referrals actioned
- Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR)
- Supporting in the development of appropriate crisis management plans to support callers in crisis

**Requirements**:

- 2 - 3 years of experience in helplines, either in a paid or voluntary capacity
- Can effectively communicate in their native language
- Completed training in Crisis Intervention or Suicide Prevention
- Experience working with high risk clinical situations (at risk of or affected by suicide or crisis cases) and
- Has the appropriate insurances required by your country
- Ability to maintain emotional composure in high stress situations, ability to bounce back from stressful interactions and high-risk cases

**Plus Points if you**:

- have a background in mental health or emergency services
- can effectively communicate in more than 1 language
- maintain professional indemnity insurance

  • Crisis Helpline Responder

    2 weeks ago

    Singapore Intellect Full time $60,000 - $80,000 per year

    We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.About IntellectIntellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental...

  • Crisis Helpline Responder

    6 days ago

    Singapore Intellect Full time $40,000 - $60,000 per year

    We're looking for a part time Crisis Helpline Responder with proven experience as a helpline counsellor or responder, and completed training in Crisis intervention or Suicide prevention.About IntellectIntellect is a digital mental healthcare company providing an entirely new way for employers to effectively care for their employees' health & mental...

  • Crisis Helpline Specialist

    2 weeks ago

    Singapore HEALTHSERVE LTD. Full time

    **Key responsibilities**: Under oversight of HealthServe’s Head of Mental Health & Counselling Services, a Crisis Helpline Specialist provides hotline support services by assisting the clients to provide appropriate information as well as referrals to other services and resources. These specialists are responsible to operate a 24-hour helpline, greet...

  • Full-Time Counsellor

    6 days ago

    Singapore Intellect Full time $90,000 - $120,000 per year

    Intellect Downtown Core, Central Singapore Community Development Council, Singapore 3 weeks ago Be among the first 25 applicantsThe Role We are seeking a qualified and experienced Clinical Psychologist or Counsellor to join our growing team. The ideal candidate will have a strong background in delivering evidence-based treatments, particularly Cognitive...

  • Mental Health Helpline Counsellor

    1 week ago

    Singapore Institute of Mental Health Full time

    Overview Join to apply for the Mental Health Helpline Counsellor role at Institute of Mental Health . To work within a mental health crisis call centre environment, providing crisis management (including advice, information and guidance) and onsite assessments for callers of the Mental Health Helpline. The candidate will work in a multidisciplinary team...

  • Full-Time Counsellor

    3 weeks ago

    Singapore Intellect Full time

    The Role We are seeking a qualified and experienced Clinical Psychologist or Counsellor to join our growing team. The ideal candidate will have a strong background in delivering evidence-based treatments, particularly Cognitive Behavioral Therapy (CBT), and experience in administering psychological assessments as well as strong report writing skills. What...

  • Delivery Operations Lead

    2 weeks ago

    Singapore Intellect Full time

    The role will be part of the **Operations **team and will manage Intellect’s Care Operations team so as to offer a best-in-class medical network spanning across and beyond Asia so as to meet our customer needs. This role will be managing operational teams for helpline and therapy, network expansion and engagement. Tasks include driving the development and...

  • Mental Health Crisis Intervention Specialist

    1 week ago

    Singapore beBeeCounsellor Full time $40,000 - $60,000

    Mental Health Helpline Counsellor Opportunity We are seeking a skilled and compassionate counsellor to join our mental health crisis call centre team. This is an exciting opportunity for a dedicated professional to make a positive impact in the lives of individuals experiencing mental health crises. Job Description As a Mental Health Helpline...

  • Clinical Lead

    5 days ago

    Singapore Intellect Full time

    Conduct psychological and neuropsychological evaluations for diverse conditions, focusing on ADHD, learning disabilities, dyslexia, among others. - Deliver both individual and group therapy sessions through in-person and virtual mediums. - Manage clinical team rostering, administrative functions, and approval of leave requests. - Provide clinical supervision...

  • Head, Crisis Management

    2 weeks ago

    Singapore Standard Chartered Full time

    **JOB SUMMARY** - Building the Resilience of the Group will enable us to be able to withstand, respond and recover from operational disruptions. The pillars of Resilience include Operational Resilience (including Business Continuity Management), Crisis Management, and Operational Continuity in Resolution. This role focuses on the Resilience pillar of Crisis...