Sales Operations Analyst

2 weeks ago

Singapore PAYPAL PTE. LTD. Full time

PayPal is seeking a data-driven, and hard-working Revenue Operations Analyst to join the Revenue Operations organization, supporting the sales organization in Growth Market.

The Revenue Operations team is focused on optimizing internal operations, improving client acquisition, empowering client delight & establishing a company culture focused on driving revenue and margins. We aim to make our Sales and Servicing organization more effective and efficient by simplifying and continuously improving our E2E sales processes, driving performance through adoption of best practices, and becoming trusted business partners to our leaders.

In this role, you will work to develop and support solutions for complex, ambiguous and high-visibility business challenges. You will partner with cross-functional and Sales leadership teams across various sales segments to develop and land solutions that meet their needs at scale. You are deeply curious and persistent in gaining knowledge about our products and go-to-market strategy.
- Support sales leaders on annual sales strategy planning, account segmentation.
- Manage processes and tools, particularly SFDC, Outreach, Five9, Gong to ensure efficient and scalable solutions.
- Collaborate with the wider global Revenue Operations & Enablement organization to align on globally best in class practices and processes to drive efficiency and effectiveness.
- Collaborate cross-functionally across all areas of the business to help accelerate deals and remove sales friction
- Provide the sales organization with best-in-class sales tools, training materials, and other relevant assets to guide/support selling motions.
- Communicate effectively with the sales teams and sales leaders to convey important information on sales processes, policies and tools
- Own the end-to-end process of tracking the sales funnel & operational metrics to deliver regular insights on the business performance.
- Build and manage SFDC reports/dashboards to help sales managers monitor their pipeline and sales activities
- Conduct forecast and pipeline meetings with sales managers and sales reps to determine how sales opportunities are progressing through the pipeline and tracking against plan. Identify and resolve any blockers.
- Monitor and manage the health of the sales pipeline and ensure data hygiene.
- Track and analyze key metrics including pipeline velocity, win/loss rates, and quota attainment.
- Champion usage of SFDC, Einstein Analytics, Tableau, Qliksense extensively for reporting, data analytics, and sales forecasting.
- Assist sales team on Sales Compensation escalations and partner with Comp COE to address and resolve

**Job Requirements**:

- 4-5 years experience in a Revenue Operations or similar role
- Bachelor's degree or equivalent, technical, or business-related field
- Ability to collaborate effectively in a complex organization. Effective multi-tasking is a must.
- Proficiency in MS Excel and Power Point
- Proficiency in SQL, Python, and BI Tools
- Requires an excellent understanding of standard business practices related to Revenue Operations processes and systems (SFDC, Pipeline & Forecast Management, Process Excellence)
- Experience in data analysis, modelling, and/or financial analysis
- Ability to work cross-organizationally and collaborate with virtual teams
- Motivated self-starter, proactive and action oriented. A keen sense of ownership, drive and customer centricity.
- Strong communication and interpersonal skills
- Good business acumen and ability to partner with both business and sales tech teams
- Ability to effectively work under pressure and to meet challenging targets.

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