Ecommerce Digital Operations Specialist, Asia

2 days ago

Singapore Clarins Full time

Ecommerce Digital Operations Specialist, Asia Pacific**Ready to bring passion into your career?**
- Clarins Group is not only a fast-growing, leading Beauty Company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and the Americas and growth accelerating in Asia, we’re looking for a E-commerce Digital Operation Specialist to be based in Singapore.**THE ROLE**:
**Support APAC Markets on eCommerce Platform Issue/Operation**:

- Provide first level technical support to APAC markets for the ecommerce system and escalate unresolved issues if required, while maintaining ownership of issues through resolution.
- Conduct system training of our platforms to markets to ensure market is up to speed regarding the latest features that come from global/regional.
- Perform site audits in a dedicated time to ensure synergy across APAC websites.

**Contribute to APAC Digital Projects**:

- Working closely with the Digital Project Manager for project reporting, technical feasibility and documentation on the various topics, which might not be limited to the website/ecommerce.
- Lead and assist in the activation of any of the new evolutions features to countries from technical perspective.

**YOU HAVE**:

- Bachelor's Degree in Business Management/ E-Commerce/ IT Computer Science or equivalent
- 4-6 years of experience in Ecommerce projects lifecycle, and operational support in Ecommerce Management System
- Be comfortable with technical document reviews, and writing business requirement document
- Good understanding of the ecommerce solution architecture in general including data exchanges between systems
- Having good proficiency in Demandware/ SalesForce Commence Cloud is a must
- Good knowledge of HTML, CSS, JavaScript
- Is adaptive to changes and flexible in an evolving fast-paced environment, and ability to multi-task while paying close attention to detail

**WE HAVE**:

- Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our raison d'être
- A caring and inclusive corporate culture
- Development and training opportunities
- Attractive compensation and benefits
- A flexible work environment, with up to 2 days of remote working per week
- If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

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