Cluster Reservations Executive
4 days ago
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.
Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
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Cluster Reservation Executive
1 week ago
Singapore Marriott International Full time*** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...
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Cluster Reservations Executive
2 weeks ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full timeOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. - Review and implement new Reservations procedures. - Process all reservation requests, changes, and cancellations received by phone, fax, or mail. - Identify guest reservation needs and determine appropriate room type. - Verify...
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Cluster Reservation Executive
2 weeks ago
Singapore Marriott International, Inc Full time**Job Number** 23118258 **Job Category** Reservations **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Cluster Reservation Executive
1 week ago
Singapore Marriott International, Inc Full time**Job Number** 23138964 **Job Category** Reservations **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
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Cluster Reservation Executive
5 days ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25063455 **Job Category**Reservations **Location**The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
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Cluster Sales Executive
2 weeks ago
Singapore Holiday Inn Express Full time**About Us** Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will...
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Cluster Reservations Executive
1 week ago
Singapore Marriott International, Inc Full time**Job Number** 24044605 **Job Category** Reservations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...
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Cluster Reservations Executive
2 days ago
Singapore Marriott International, Inc Full time**Additional Information** **Job Number**25030076 **Job Category**Reservations **Location**JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...
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Cluster Reservations Executive
14 hours ago
Singapore Marriott International, Inc Full time**Job Number** 24087364 **Job Category** Reservations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...
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Senior Cluster Reservations Executive
5 days ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full timeOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify...
