Loyalty Marketing Manager
2 weeks ago
**Our Team**
Mighty Jaxx is a unique future culture company that creates quality products across multiple categories such as art collectibles and lifestyle items, bridging the physical & digital world by powering it with technology. Since our inception in 2012, we have produced over 1,000 designs in collaboration with world-renowned artists and global entertainment brands like Hasbro, Sesame Workshop, Toei Animation and Warner Bros, delivering 5 million units of tech enabled collectibles to collectors in over 60 countries in 2020 alone.
We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their true fun-loving and high-energy selves to the workplace. With big, vibrant dreams and a culture of high performance in our workplace, you will always be engaged, empowered and feel positively challenged.
At Mighty Jaxx, we always extend our full support to the team to help them reach their full potential personally and professionally. If you love keeping up with the latest trends across different sub-cultures, love technology and are ready to embrace your creativity, we love to have you join us in creating the most unique experiences, products and content for our collectors
**The Job**
We are looking for a motivated Loyalty Marketing Manager who will play a key role in driving growth of different verticals of Mighty Jaxx. You will work with cross-functional teams to define and continuously improve the consumer value propositions. You will be responsible for ensuring our loyalty programme stays relevant and attractive.
**Responsibilities**
- Responsible for designing the program benefits and continuous enhancement of the programme to drive revenue.
- Develop loyalty program calendar and drive execution of marketing campaigns, initiatives and events to increase member acquisition.
- Manage and facilitate events and workshops to engage the members
- Work with internal and external stakeholders to design and enhance system features to support the current and future needs of the business.
- Develop communication plans and content to target and engage the different consumer segments.
- Assess market trends and competitor analysis to ensure competitiveness of loyalty program
- Perform database analysis to develop targeted promotions and personalised content and activities.
- Craft the ideal consumer journey driven by user/customer research and champion CRM and/or product feature development specifically to address gaps in consumer journey.
- Track and evaluate campaigns & promotions results to formulate effective campaign strategies.
**Requirements**:
- Degree in Business Administration, Marketing or any related field
- Min 3-5 years of experience in CRM, Marketing or related field is a must
- E-commerce experience will be advantageous
- Self-starter, hustler and able to work independently
- Creative and analytical
- Proactive and solution oriented
- Excellent communication skills and strategic thinking abilities
**Job Types**: Full-time, Permanent
**Salary**: $4,500.00 - $6,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Experience**:
- Loyalty Marketing: 3 years (preferred)
License/Certification:
- work pass/Singapore citizenship? (preferred)
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