
Customer Service Executive
8 hours ago
Job Description
**Responsibilities**:
Handle cases according to the "Assist First, Verify Later" principle.
Efficiently manage cases following company rules to save time and money.
Act as the primary contact for members, users, clients, and colleagues.
Handle a set number of cases during shifts and ensure smooth handovers.
Arrange logistics promptly to meet client needs.
Follow company protocols to escalate cases.
Arrange medical and security services for clients using both internal and external resources.
Promote the company to other organizations.
Perform other duties as assigned by the manager.
**Requirements**:
Diploma or equivalent
Min 1-2 years working experience
Experience in call centers, assistance companies and/or hospitality industry an advantage
Job Type
Permanent Full Time
Working Hours
**5 days, Shift job (1st shift**: 6am - 3.30pm, 2nd shift: 11am - 8.30pm)
Salary
From S$3,000.00 to S$3,500.00
Location
East
Classification
Customer Service / Call Center
**EA Personnel**: Rafidah Abdul Rashid
**EA Personnel Reg. No.**: R1439911
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